The UPS Store

4.4
526 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3941 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Plaza At Midtown II.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
2450 Louisiana, Houston, TX
77006, United States

Hours

Reviews

4.4
526 reviews
5 stars
432
4 stars
7
3 stars
6
2 stars
10
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Hector and Belinda, received high praise for their helpfulness, friendliness, and professionalism.

Efficiency

Customers frequently noted quick service and efficient handling of tasks, often being in and out of the store within minutes.

Mixed Experiences

While many reviews highlighted positive interactions, some customers reported issues with service quality and package handling.

Pricing Concerns

Several customers expressed dissatisfaction with additional charges for services, feeling that some fees were unnecessary.

Staff Recognition

Specific employees like Hector and April were frequently mentioned for going above and beyond, contributing to a positive customer experience.
  • PG
    Patti Garrison
    Nov 7, 2025
    5.0
    I've been going to this location for years. Always pleasant and efficient staff and service.
  • EE
    Erin
    Nov 2, 2025
    2.0
    I needed to print a single label to return to Amazon. Guy says it's going to be 2.20. I asked about printing it instead and the guy directed me to the computer without telling me it's more expensive. He failed to mention it's going to be $5.20 TO PRINT A LABEL that way! Ridiculous for 2 sheets of paper! The lady with the tattoos is cool though and I wish she would have helped me because she is actually helpful and would have told me that it is actually more expensive. No sign telling you the cost to print from the computer til AFTER you scan your card.
  • NC
    Nancy Capulin
    Oct 2, 2025
    5.0
    I came in today 10/2/25 to make 250+ copies and April made the process quick and efficient! She was kind and I was out of the store in less than 10 minutes. Thank you April!!! ✨✨✨ You Rock ! 🤘🏽🎸
  • AR
    Annemarie Riegel
    Sep 29, 2025
    5.0
    Claudia was extremely helpful! Thank you Claudia!
  • KC
    Kendall Cray
    Sep 20, 2025
    5.0
    Super kind and helpful staff, line moved quickly while I was there! Lizbet helped me out today and was very nice

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3941 in Houston offer?

The UPS Store #3941 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.