The UPS Store

3.5
293 reviews
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Business Details

1127 Eldridge Pkwy, Houston, TX
77077, United States
(281) 759-6234
https://locations.theupsstore.com/tx/houston/1127-eldridge-pkwy
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4349 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Enclave Pkwy Next To Houston Bbq Across Residence Inn Mariott.

Details

  • DeliveryNot available

Location

The UPS Store
1127 Eldridge Pkwy, Houston, TX
77077, United States

Hours

Reviews

3.5
293 reviews
5 stars
171
4 stars
8
3 stars
5
2 stars
12
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising staff for being friendly and helpful, while others report rudeness and unprofessional behavior.

Service Reliability

Customers frequently mention issues with store hours and service availability, including instances of the store being closed during posted hours.

Pricing Transparency

Several reviews indicate dissatisfaction with unexpected charges and unclear pricing policies, particularly regarding Amazon returns and printing services.

Staff Performance

Certain employees, particularly 'Guru', received high praise for their assistance, while others were criticized for poor service.
  • JA
    John Akinola
    Jan 5, 2026
    5.0
    Awesome service
  • DS
    Darryl Strickler
    Jan 2, 2026
    5.0
    Busy store, but one of the only UPS Stores in the area that can do 24x36 prints. They have a KIP 7100 plotter.
  • RR
    Rebeca Recinos
    Dec 27, 2025
    1.0
    Worst UPS Store I have been to! Representatives rude and not willing to help.
  • MJ
    M J
    Nov 5, 2025
    5.0
    Renato was super quick and helped me print invitations that if printed elsewhere would have taken all day! You are such a savior! Thank you again! Fast, friendly service!
  • BL
    Beth Liebling
    Oct 7, 2025
    1.0
    FYI! Don’t believe website prices/offers! I specifically brought my shredding here because the UPS store website indicated that it was BOGO up to 10lbs. The store unapologetically refused to honor the offer -stating only that they don’t participate. Yet nothing on the national website indicates the offer is limited to only “participating” locations.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4349 in Houston offer?

The UPS Store #4349 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business services.