The UPS Store

3.5
291 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4349 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Enclave Pkwy Next To Houston Bbq Across Residence Inn Mariott.

Details

  • DeliveryNot available

Location

The UPS Store
1127 Eldridge Pkwy, Houston, TX
77077, United States

Hours

Reviews

3.5
291 reviews
5 stars
170
4 stars
8
3 stars
5
2 stars
12
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior.

Pricing Issues

Several customers expressed frustration over unexpected charges and the refusal to honor advertised promotions, leading to dissatisfaction with pricing transparency.

Operational Hours

Customers frequently complained about inconsistent store hours, with reports of the store being closed during posted hours, causing inconvenience.

Service Reliability

There are numerous complaints regarding the reliability of services, including lost packages and delays in shipping, which have led to significant customer dissatisfaction.

Staff Performance

While some staff members received high praise for their helpfulness and professionalism, others were criticized for poor communication and lack of accountability.
  • MJ
    M J
    Nov 5, 2025
    5.0
    Renato was super quick and helped me print invitations that if printed elsewhere would have taken all day! You are such a savior! Thank you again! Fast, friendly service!
  • BL
    Beth Liebling
    Oct 7, 2025
    1.0
    FYI! Don’t believe website prices/offers! I specifically brought my shredding here because the UPS store website indicated that it was BOGO up to 10lbs. The store unapologetically refused to honor the offer -stating only that they don’t participate. Yet nothing on the national website indicates the offer is limited to only “participating” locations.
  • JB
    Johnny Brujo
    Oct 6, 2025
    5.0
    Great service! Excellent customer service! Literal life savers!
  • BT
    Beney Teney
    Oct 5, 2025
    5.0
    I was nervous to try another credit repair service, but this team changed everything. They were upfront, kind, and super organized. A few months later, my collections were gone and my credit confidence came back.
  • TC
    The Helper (Chris)
    Sep 24, 2025
    5.0
    Very accessible and staff was friendly and sweet!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4349 in Houston offer?

The UPS Store #4349 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business services.