Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0674 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - One Block East Of Kirby Drive.
Details
- DeliveryAvailable
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
166 reviews
5 stars
123
4 stars
6
3 stars1
2 stars
3
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Edgar, Alexis, and Merline for their exceptional service.
Service Efficiency
Many reviews highlighted the quick and streamlined service, especially for package drop-offs and returns, with minimal wait times reported.
Mixed Experiences
While most feedback was positive, there were notable complaints about unprofessional behavior from some staff members, particularly regarding notarization services and customer interactions.
Facility Condition
The store was generally described as clean and organized, although some customers noted issues with limited parking and inadequate equipment.
- WSWilliam SummersDec 22, 20251.0Went in to ship a package, horrible customer experience! When someone else would walk in, he would stop helping me and help them. Even after I told him I needed to go to work. I understand he’s the only one there. But making me wait 10 minutes for no good reason. I wasn’t wasting time, he didn’t have to wait for me to do something, he would just allow other customers to come in ask question and then continue to help them regardless of how long it took. He helped three other people before he finished my transaction. UPDATE: It has been a week since I emailed them, as they requested in their reply. I have not had any response…. This store goes out of their way to waste your time!
- BRBruno RodriguesDec 21, 20255.0Luís helped me out and he was fantastic. Explained everything, gave me options, was patient and comprehensive and super nice.
- GDGraciela DeHernandezDec 12, 20255.0Staff is helpful and friendly. My needs are handled promptly and courteously. Thank you so much Luis and Alexis.
- SPSusan Cox ParnellDec 12, 20255.0The cashier was very helpful!
- ALAndrew Gill (LEVI86)Sep 24, 20255.0Always quick and polite for my frequent online sales shipments to customers. It’s a painless location and they know what they are doing and have it streamlined so that there’s no standing around waiting. They process each other customer order lightning quick and very commutative in the right way so anyone can understand what the process is, time and location arrival for your shipments. Scales and all the last minute packing needs are there for those who forget about proper packaging procedure. The mail can shipping can seem a little confusing sometimes (I’m a major fan of the USPS kiosks for stance, but here is easy and stress free. Parking lot is tiny but the movement in and out is fluid so shouldn’t be any issues.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular operating hours of The UPS Store in Houston?
The UPS Store operates Monday through Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store offer services in languages other than English?
Yes, The UPS Store offers services in Spanish.
What variety of services does The UPS Store in Houston provide?
Services include shipping, packing, printing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Is the UPS Store #0674 in Houston locally owned?
Yes, the store is locally owned and operated, located one block east of Kirby Drive.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox and shipping services?
Yes, mailbox services and expert packing and shipping are available at The UPS Store.
Are there any special offers or coupons available at The UPS Store?
Yes, you can save big with their special offers and coupons available online.
What nearby places can help with printing or shipping services around The UPS Store?
Nearby Houston Shoulder to Shoulder Foundation offers printing services, and Shred Nations provides shredding services that complement The UPS Store offerings.
Are there nearby venues for events or entertainment near The UPS Store?
Yes, Houston Quinceañera and C. Allen Productions Unlimited are nearby event and arts venues you might want to visit before or after your stop at The UPS Store.
Can customers combine visits to The UPS Store with nearby home or property services?
Definitely, neighbors like One Call Home Handyman, Metro Remodeling Systems, and Houston Evictions provide handyman, remodeling, and property management services nearby, making multi-stop visits convenient.