The UPS Store

4.1
162 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0674 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - One Block East Of Kirby Drive.

Details

  • DeliveryAvailable
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
2429 Bissonnet St, Houston, TX
77005, United States

Hours

Reviews

4.1
162 reviews
5 stars
120
4 stars
6
3 stars
1
2 stars
3
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Edgar, Alexis, and Merline for their exceptional service.

Efficiency

Customers frequently noted the quick processing of shipments and returns, highlighting the streamlined operations that minimize wait times.

Notary Services

While some customers appreciated the availability of notary services, there were complaints about inconsistent service and lack of communication regarding fees and availability.

Mixed Experiences

Feedback varied significantly, with some customers reporting excellent service while others encountered rude staff and unprofessional behavior.

Cleanliness and Organization

The store was generally described as clean and well-organized, contributing to a positive customer experience.
  • AA
    ADMa
    Sep 30, 2025
    5.0
    Kindness and fast management
  • AL
    Andrew Gill (LEVI86)
    Sep 24, 2025
    5.0
    Always quick and polite for my frequent online sales shipments to customers. It’s a painless location and they know what they are doing and have it streamlined so that there’s no standing around waiting. They process each other customer order lightning quick and very commutative in the right way so anyone can understand what the process is, time and location arrival for your shipments. Scales and all the last minute packing needs are there for those who forget about proper packaging procedure. The mail can shipping can seem a little confusing sometimes (I’m a major fan of the USPS kiosks for stance, but here is easy and stress free. Parking lot is tiny but the movement in and out is fluid so shouldn’t be any issues.
  • BZ
    Bingqing Zou
    Aug 20, 2025
    5.0
    Very nice people, very good service. Parking is limited though.
  • SZ
    Susan Zarate
    Aug 14, 2025
    5.0
    Excellent service at our local UPS store.
  • JL
    Jihoon LEE
    Jun 29, 2025
    1.0
    Lost my package and damaged my valuables. Didn’t explain insurance and didn’t treat it properly

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours of The UPS Store in Houston?

The UPS Store operates Monday through Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM.