The UPS Store

3.2
98 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0470 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Memorial & Kirkwood - Kirkwood Plaza.

Details

  • DeliveryNot available

Location

The UPS Store
14053 Memorial Dr, Houston, TX
77079, United States

Hours

Reviews

3.2
98 reviews
5 stars
51
4 stars
2
3 stars
2
2 stars
2
1 star
41
  • RL
    Rita Lopez
    Nov 13, 2025
    1.0
    The super tall guy who always has AirPods and a hoodie , is so rude. I hate coming to this location.
  • LT
    lauren taylor
    Nov 12, 2025
    1.0
    Extremely Disappointed — Terrible Customer Service and Late Deliveries I shipped two packages that were both dropped off prior to noon, with delivery guaranteed within three days. Neither package arrive on time, and to make matters worse, customer service has been nothing short of a living hell — I’ve called corporate who gave me the run around, then stated any claims had to go through the store so that the store could file a complaint with them, while I wait for resolution. When I finally managed to speak with someone, they were dismissive and offered no meaningful help and their only explanation was an accident that occurred in ANOTHER STATE. It’s absolutely unacceptable to charge people as much as UPS does, plus fuel and taxes, as well as make delivery guarantees, ONLY to fail to meet them, and then ignore customers who are simply asking for answers. I expected reliability and accountability, but instead I’ve gotten excuses and silence. I will not be using this company again and strongly advise others to look elsewhere if they value timely service and basic communication.
  • SP
    Silvia A Torres Perez
    Oct 26, 2025
    2.0
    The ups store is fast and updated, but the service sucks! They charged us 1 dollar just to tape the box, I asked the if they have a trash can to toss an empty can and they didn’t help with it! Very disappointed of this store
  • EH
    Electra Huggins
    Sep 8, 2025
    1.0
    Came in to get something printed out told me on the phone that it was 50 cents a page got here and they charged me a dollar a page trying to rip people off
  • MW
    Min Wen
    Sep 6, 2025
    5.0
    The shipping process was straightforward, and the staff were very helpful. Depending on the time of day, there may be a short wait, but overall, my experience was positive.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store #0470 in Houston?

The UPS Store #0470 is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.