The UPS Store

Reviews

• RL

  Rita Lopez

  Nov 13, 2025
  1.0
  The super tall guy who always has AirPods and a hoodie , is so rude. I hate coming to this location.
• LT

  lauren taylor

  Nov 12, 2025
  1.0
  Extremely Disappointed — Terrible Customer Service and Late Deliveries I shipped two packages that were both dropped off prior to noon, with delivery guaranteed within three days. Neither package arrive on time, and to make matters worse, customer service has been nothing short of a living hell — I’ve called corporate who gave me the run around, then stated any claims had to go through the store so that the store could file a complaint with them, while I wait for resolution. When I finally managed to speak with someone, they were dismissive and offered no meaningful help and their only explanation was an accident that occurred in ANOTHER STATE. It’s absolutely unacceptable to charge people as much as UPS does, plus fuel and taxes, as well as make delivery guarantees, ONLY to fail to meet them, and then ignore customers who are simply asking for answers. I expected reliability and accountability, but instead I’ve gotten excuses and silence. I will not be using this company again and strongly advise others to look elsewhere if they value timely service and basic communication.
• SP

  Silvia A Torres Perez

  Oct 26, 2025
  2.0
  The ups store is fast and updated, but the service sucks! They charged us 1 dollar just to tape the box, I asked the if they have a trash can to toss an empty can and they didn’t help with it! Very disappointed of this store
• EH

  Electra Huggins

  Sep 8, 2025
  1.0
  Came in to get something printed out told me on the phone that it was 50 cents a page got here and they charged me a dollar a page trying to rip people off
• MW

  Min Wen

  Sep 6, 2025
  5.0
  The shipping process was straightforward, and the staff were very helpful. Depending on the time of day, there may be a short wait, but overall, my experience was positive.

Frequently Asked Questions About The UPS Store