The UPS Store

3.9
255 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1733 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - River Oaks Plaza North Of Luby's.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
1302 Waugh Drive, Houston, TX
77019, United States

Hours

Reviews

3.9
255 reviews
5 stars
173
4 stars
8
3 stars
11
2 stars
3
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Angel, Claudia, and Alyssa providing exceptional service.

Parking Issues

Several reviews highlighted difficulties with parking, noting limited spaces and signs indicating no UPS Store parking, which caused frustration for customers.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude staff and poor service, particularly from specific employees, leading to inconsistent customer satisfaction.

Pricing Concerns

Customers expressed dissatisfaction with pricing, mentioning unexpected fees for services like printing labels and shipping, which some felt were excessive compared to other locations.

Efficiency

Despite some complaints about long wait times, many reviews noted that the store operates efficiently, with quick service during busy periods.
  • MH
    MARELLA HUGHES
    Oct 24, 2025
    4.0
    Good fast & efficient customer service .
  • FD
    Felicia Dotson
    Oct 15, 2025
    3.0
    Minimal parking unless you park next door where majority of the signs says NO UPS STORE PARKING.
  • AS
    Antonella Sturman
    Oct 9, 2025
    5.0
    Easy to Park, you Can do self service or being served by the staff, the staff is always friendly. I love this store
  • NB
    N BS
    Oct 7, 2025
    1.0
    I asked to Janet for a tiny pice of transparent tape and she said I had to buy a whole set of tape. Bad service and bad attitude. Awful 😖
  • NV
    Nelson Vergel
    Sep 20, 2025
    5.0
    Jake and Janet provided me the best service and packaging for my large framed posters. They took care of every step in the process efficiently and kept me informed about the shipment. My friend received the large boxes this morning with everything in perfect condition. Thanks, Jake and Janet !

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1733 in Houston offer?

The UPS Store #1733 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.