Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1656 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Of Wilcrest & Westheimer Next To The Shell Gas Station..
Details
- DeliveryAvailable
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
659 reviews
5 stars
451
4 stars
21
3 stars
13
2 stars
19
1 star
155
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting employees like Lisa, Leah, and Roxana.
Staff Attitude
While most reviews were positive about staff interactions, some customers reported instances of rudeness and unprofessional behavior from certain employees.
Efficiency
Customers appreciated the quick service and minimal wait times, even during busy periods, indicating a well-managed operation.
Mixed Experiences
Several reviews noted inconsistencies in service quality, with some customers expressing dissatisfaction with specific interactions or overall atmosphere.
- LHLaLa H1 day ago5.0Terry was great and efficient
- GHgeraldine hudgsonJan 4, 20265.0Great service! Ms Jackie
- HIHani IlyasDec 20, 20251.0I dropped off 10 big boxes at this location and asked the staff to scan them for me and they refused even though i had heavy boxes. Had to scan them one by one at the kiosk which is meant for small items.
- VOvanessa OJEDADec 19, 20251.0The woman named Liza, a rather elderly lady, is very rude and doesn't provide good service because she was eating, and the two girls who speak Spanish pretend not to understand. They should have more attentive staff. la senora que se llama liza una senora bastante mayor es muy grosera y no te atiende bien porque estaba comiendo y las dis chicas q hablan espańol fingen no entender deberian tener otro personal mas atento
- STSorin TatahDec 10, 20255.0Good services. Leah was very patient with me when I didn't have all the info she was asking for. I would recommend this location
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1656 in Houston provide?
The UPS Store #1656 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services, among others.
What are the regular operating hours of The UPS Store #1656?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #1656 open on holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates with regular hours on other holidays such as November 11, November 28, and December 26.
What payment options are accepted at The UPS Store #1656?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #1656 offer services in languages other than English?
Yes, services are also available in Spanish.
Where is The UPS Store #1656 located?
It is located at 11152 Westheimer Rd, Houston, TX 77042, at the northwest corner of Wilcrest and Westheimer next to the Shell Gas Station.
Can I use mailbox services at The UPS Store #1656?
Yes, mailbox rental and mailbox services are available at this location.
Are there nearby shredding service providers around The UPS Store #1656?
Yes, Shred Nations is a nearby provider of shredding services you might consider for additional document shredding needs.
Is there a nearby computer store or IT repair service if I need tech support when visiting The UPS Store #1656?
Creative Computer Consultants, specializing in IT services and computer repair, is located nearby and can assist with your tech needs.
What other logistics or freight services are close to The UPS Store #1656?
J & R Logistics, offering freight and cargo services, is nearby and can support your logistics needs along with The UPS Store's services.