The UPS Store

3.2
124 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2667 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of 290 & W 34th St.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available
  • Wheelchair accessible seatingNot available

Location

The UPS Store
5380 W 34th St, Houston, TX
77092, United States

Hours

Reviews

3.2
124 reviews
5 stars
60
4 stars
7
3 stars
2
2 stars
8
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude and inattentive.

Operational Issues

Many customers expressed frustration with the store's inconsistent hours, often not opening on time or being closed when they should be open.

Package Handling

There are serious concerns regarding package handling, with multiple reports of lost or mishandled packages, leading to distrust among customers.

Staff Competence

While some staff members are noted for their efficiency and knowledge, others are criticized for being unhelpful or lacking training.

Store Environment

The store is generally described as clean and well-organized, but some customers have noted issues with long wait times and inefficient service.
  • JJ
    Jacquet Jeff
    1 day ago
    1.0
    All the people who work there are incompetent, and UPS is a dump, I don’t recommend it. The damn driver delivered my package to an address that has nothing to do with the destination; maybe he stole my package, valued at more than 800 dollars. They are not capable of helping me with my package, for which I even paid for insurance to deliver it to the correct person. They talk as if they were doing me a favor.
  • JM
    Johnny Maldonado
    Nov 5, 2025
    5.0
    It always a joy coming to this ups store and have such a beautiful young lady such as lupe take care of me with such kindness great attitude and smile laughter and get the job done quickly ill definitely come to visit ya have earn my trust !!!!!!!
  • CR
    Cedric Rucker
    Oct 31, 2025
    1.0
    Some guy didn’t open door till 901 when. I had to actually stand at fort with box for him to see me ..then not only tht me and another lady waited still for 5 min to be seen ..first customers..then no customer service he first address lady with .do u have your scan code?..(horrible customer service)then now it’s my turn in line in the only one in store he doesn’t address me or anything so I’m standing in line for 3 more min and he says.i can help u when u ready sir…I’m like well I didn’t know if u were busy u didn’t address me at all ..now he seems to have mood with me threw box on floor ..needless to say if ppl don’t have good customer service they should have to deal with ppl thanks ups
  • AC
    Annie Calderon
    Oct 25, 2025
    5.0
    willingly drive 20 miles away from The UPS Store near me to visit your store, appreciating its easy parking. Lupe delivers outstanding customer service, distinguished by her humor, kindness, patience, and warmth, making each visit enjoyable. Lupe's dedication to excellence is evident as she collaborates with Gaby to address challenges. Her confidence and praise for her coworkers are impressive. This store has earned my loyalty.
  • JJ
    Jon
    Oct 22, 2025
    2.0
    One of the worst locations I’ve been too. Rude inattentive staff.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2667 in Houston offer?

The UPS Store #2667 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.