Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2286 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Steeplechase Center @ Jones Rd & West Rd.
Details
- DeliveryNot available
Location
Hours
Reviews
4.4
519 reviews
5 stars
430
4 stars
10
3 stars7
2 stars6
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting employees like Tameeca, Bri, and Joel for their excellent service.
Inconsistent Experiences
While some reviews noted outstanding service, others reported rude or dismissive behavior from certain employees, leading to mixed experiences.
Efficiency
Customers appreciated the quick and efficient service, although some mentioned slow lines during peak hours.
Communication Issues
Several reviews pointed out problems with communication, including unclear instructions and unhelpful responses from staff.
- MJMs. Jazzi4 days ago1.0So.. I love this location as the guy and one other lady who very nice and deliveries great customer service... But theres this one light skin, with Tattoos on her neck that wears this black smock who is not customer friendly. Being on the phone having a personal conversation with whomever while she as is trying servicing customer, She didn't even say hello, next in line, not even greeting the customers as they entered, nor did she thank you afterwards,because she was too busy on the phone talking!!!. as a valued customer I don't want to hear your personal conversation, save that for your personal time...
- OPOscar Fernando Cruz Perez5 days ago1.0Terrible service. I came to the place twice. Both times they were not able to provide the service
- AWAbby Wilde6 days ago5.0Best UPS ever! Normally shipping services are slow and have horrible customer service, but everyone is super nice and helpful here so I always use them when I have a choice, hardly ever a wait also.
- FHFrancis HipolitoDec 31, 20255.0Friendly staff the great customer service and patience to help me guide me through my package 📦
- AGAnjelica GuajardoDec 24, 20255.0I come to this UPS location a lot and am always receiving amazing customer service. Today Bri and T helped me; they greeted me and quickly did my exchanges and wished me a Happy Holidays!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2286 in Houston offer?
The UPS Store #2286 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the regular operating hours of The UPS Store #2286?
Monday to Friday, the store is open from 8:00 AM to 7:00 PM; Saturday from 10:00 AM to 4:00 PM; and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #2286 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, but holiday hours may vary.
Where is The UPS Store #2286 located?
The store is located at 9597 Jones Rd, Houston, TX 77065, within The Steeplechase Center at Jones Rd & West Rd.
What payment options does The UPS Store #2286 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #2286 offer mailbox rental and package receiving services?
Yes, mailbox rentals and package receiving are available at The UPS Store #2286.
Are there any nearby places where I can get shredding services besides The UPS Store?
Yes, Shred Nations offers shredding services near The UPS Store, which can be an additional option for your document destruction needs.
What nearby dining options are close to The UPS Store #2286?
You can visit Little Caesars Pizza for a quick meal, located near The UPS Store 2286 at The Steeplechase Center area.
Is there an interesting place to visit near The UPS Store #2286 if I have some free time?
Ultra Dive Texas, a diving center and amusement park, is located nearby and offers a fun activity to enjoy before or after your visit to The UPS Store.
How can nearby services like Gabriel Micah Scott Foundation or Lone Star Audio Visual Professionals complement a visit to The UPS Store #2286?
While visiting The UPS Store, you can also explore community services offered by the Gabriel Micah Scott Foundation or check out professional audio visual solutions at Lone Star Audio Visual Professionals nearby.