Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2071 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across Memorial City Mall Right Behind The Hospital.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
319 reviews
5 stars
238
4 stars
11
3 stars
7
2 stars
10
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting employees like Elliot and Gina.
Speed of Service
Customers frequently noted the quick service and efficiency at this location, especially during busy times.
Mixed Experiences
While most reviews were positive, a few customers reported unprofessional behavior from certain staff members, indicating inconsistency in service quality.
Helpful Staff
Several reviews mentioned staff going above and beyond to assist customers, providing clear directions and support during the shipping process.
Overall Satisfaction
The majority of customers expressed high satisfaction with their experiences, often stating they would return due to the positive service.
- KKkingz1 day ago5.0Went to the closet ups store to deliver gifts for my family hoping my package would arrive in time before their wedding Elliot Helped me out so much told me he could help make sure it arrives on time He was amazing and very helpful now i don’t gotta worry about my package arriving cause hes helped me out to get the fastest shipping as possible hes amazing and the best yall got a good worker heree
- SKStacy Krostag5 days ago1.0Warning - Purchased 10 books of stamps and was charged $40 up charge over face value. When realized the overage, went to return the very next day and was told they were not returnable. This is in conflict with the receipt, which clearly states that anything denoted with a NR is not returnable, however stamps didn’t have the NR designation on receipt. Price gouging + not following clearly stated return policy on receipt makes for questionable integrity/ business practices. Was told by store associate that it’s because I could’ve made fake stamps and then be trying to return them. Can no longer support this business, and it was my regular, weekly, mailing place.
- YBYanneth BadilloNov 3, 20255.0I had a great experience with this store . Gina was professional, friendly, and went above and beyond to make sure everything was handled smoothly. Communication was clear, and my package was delivered on time. I really appreciated their attention to detail and willingness to help with any questions I had. I’d definitely recommend them to anyone looking for reliable and efficient service!
- JDJ DavidOct 31, 20251.0Dropped over several items to be shipped in one box and ine of the items did not arrive. I have tried to call the store several times since an have not gotten an answer and they do not have a voice mail system. I was visiting Houston and shipped the items to myself in another city so I can't just drive over and talk to someone. Incredibly frustrating...I was a bit leery as the employee that helped me seemed a bit rude but I wasn't sure if he was having a bad day and I wasn't arguing with him or anything, I guess he's just not good at his job...IDK. Be cautious about shipping items...sticky fingers possibly!
- CACamrie AllenOct 30, 20252.0Unfortunately if you’re being helped by Alex she will give you two different pieces of information wasting your time as if you didn’t come prepared based off her information prior. I came Tuesday to return 3 small amazon items. The needed to be in a box, any sure I had the items boxed. Next, she tells me they need individual boxes; 3 items no bigger than the size of my palm. Ok fine, came back today (Thursday) each palm size package in an individual box and now the box is too small. It’s literally a pair of nail clippers how big of a box am I supposed to use? Yet, Tuesday they just needed to be boxed and now it’s a size requirement. Headache plus waste of time.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours of The UPS Store in Houston?
The UPS Store Houston is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store open on holidays?
The store is closed on certain holidays such as November 27, December 25, December 31, January 1, and January 19, but remains open with regular hours on others like November 11, November 28, and December 26. Please check their website for specific holiday hours.
What services does The UPS Store #2071 offer?
They provide expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.
Does The UPS Store provide mailbox rental services?
Yes, The UPS Store offers mailbox rental services for all your mail and package needs.
What payment methods are accepted at The UPS Store?
They accept a variety of payment options including American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store accessible for people with disabilities?
Yes, the store has a wheelchair accessible entrance to accommodate customers with disabilities.
Can I pick up my orders in-store at The UPS Store?
Yes, in-store pickup is available at The UPS Store for customer convenience.
What nearby places can I visit before or after my visit to The UPS Store?
You can visit nearby places such as Sarah Scheidler Interiors for interior design services, or enjoy authentic Mexican cuisine at Cazadores restaurant nearby.
Are there any nearby professional services close to The UPS Store Houston?
Yes, Abacus Transcriptions and Innovative Insurance Concepts are professional service providers located near The UPS Store for additional business support.
How can the proximity of organizations like Tex US TOO and SBMSA benefit visitors to The UPS Store?
Visitors can access community services and social support from organizations like Tex US TOO and SBMSA, which are located nearby, making it convenient to manage multiple errands or community needs in one trip.