The UPS Store

4.8
247 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7437 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
4145 Gessner Rd, Houston, TX
77080, United States

Hours

Reviews

4.8
247 reviews
5 stars
231
4 stars
1
3 stars
1
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers highlighting individual employees like Amanda and Abby for their exceptional service.

Efficiency

Customers frequently mention quick service and minimal wait times, indicating that the store operates efficiently.

Printing Services

The printing services are generally praised for quality and speed, although there are some complaints about specific print jobs not meeting expectations.

Mixed Experiences

While most reviews are positive, there are a few negative experiences related to customer service and handling of packages, suggesting inconsistency in service quality.
  • NS
    Nely Sabillón
    1 day ago
    5.0
    Si eres latino y necesitas enviar un paquete…wow 🤩 La señorita Yosselin S. tiene un excelente servicio al cliente. Esto se valora. ¡Gracias Yosselin! Hiciste de esto una excelente experiencia 🙌🏽🙏🏽
  • SL
    Sam Lee
    3 days ago
    5.0
    Staff was courteous, friendly, helpful and accommodating...Thank you!
  • HF
    Hannah Gardner Fox
    Jan 3, 2026
    5.0
    Ali, Amanda, and Stephanie were so incredibly helpful, knowledgeable, and patient when we needed notary services!
  • GS
    Gabrielle Shuler
    Jan 3, 2026
    5.0
    I absolutely love a place that greets you the moment you walk in—it makes such a difference. This UPS location does that every single time and always makes me feel welcome and acknowledged. I’ve been here a few times for returns, and the service is consistently great, but this visit really stood out. I came in with three returns, one of which needed a label printed. The representative printed it for me and went the extra mile by noticing that it was actually a USPS return. While I was paying for the printed page, he asked if I needed a box—which I’m so glad he did, because the label required one and I didn’t have it. After I purchased the box, he even offered to package it up for me, which I truly appreciated since I didn’t have tape with me. Outstanding customer service like this is rare. Thank you for being attentive, helpful, and genuinely kind. This is exactly why I’ll continue coming back to this location.
  • SP
    Scotty P
    Dec 21, 2025
    5.0
    This place is great. The staff is always friendly and go out of their way to help me. I’ve had them be able to do print jobs not even Home Depot could do. Today Amanda helped me out and she’s very kind and knows her business! Highly recommend for all shipping and printing needs

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7437 in Houston offer?

The UPS Store #7437 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.