The UPS Store

4.8
237 reviews
Get DirectionsCallWebsite

Business Details

4145 Gessner Rd, Houston, TX
77080, United States
(713) 485-6699
https://locations.theupsstore.com/tx/houston/4145-gessner-rd
GoogleFacebookInstagram

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7437 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
4145 Gessner Rd, Houston, TX
77080, United States

Hours

Reviews

4.8
237 reviews
5 stars
221
4 stars
1
3 stars
1
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting individual employees like Abby, Amanda, and Rod for their exceptional service.

Efficiency

Customers frequently mention the quick and efficient service, often noting minimal wait times and prompt assistance.

Mixed Experiences

While many reviews are positive, there are some reports of poor service and mistakes, particularly regarding package handling and employee behavior.

Cleanliness and Organization

The store is described as clean, organized, and well-maintained, contributing to a positive shopping experience.

Printing Services

The printing services are generally well-received, with customers appreciating the quality and attention to detail, although there are occasional complaints about pricing and print quality.
  • AM
    Annalee May
    Nov 18, 2025
    5.0
    Amanda helped me out of a tight spot and it was very much appreciated. It was a copy/scan issue that she solved for me.
  • EH
    Emy Sandoval Hernández
    Nov 17, 2025
    5.0
    This has become my go to UPS! It’s slightly out of my way but worth the extra 5 minute drive. They’re very professional, speedy, and always have a solid team helping each other out. There’s a coffee shop, pizza spot, and Mexican restaurant next door so you can also pick something up once you’re done with UPS.
  • WA
    Wesley Alvarado
    Nov 14, 2025
    5.0
    All of the staff was friendly and professional. I highly recommend this location!
  • TT
    Thu
    Oct 28, 2025
    1.0
    If you are printing labels here please make sure you put them on the package yourselves or watch them put it on there properly. Do not be pressured into leaving the store even if there are people behind you. I had two packages and asked them to print two separate labels for them since they were going to different people. I even wrote down on the packages the names of the receivers. Told the guy at the desk (has glasses) the box was going to Australia and extremely expensive to make sure he gets it right. The guy ended up printing out two of the same labels and sticking them on both packages. Keep in mind one was a plastic thin mailer and one was a box with their receiver’s name written on it. I don’t know this could’ve been messed up you have to be another level of carelessness. They just told me I have to contact the reciever in hopes they return the item to me so I can send it to the right person and “maybe” they would still be able to use the $30 shipping label I had purchased.
  • MB
    May Bail
    Oct 23, 2025
    5.0
    Ali or Al helped me out He was very polite and quick with the return. This place will definitely be my go to for returns. Thank you guys so much.
Read more reviews on Google

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7437 in Houston offer?

The UPS Store #7437 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.