Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®.
Tried getting in contact with customer service on why I’m being charged again after 6days since my last delivery, and my customer service agent ghosted me. They left the conversation.
I’ve been with Ready refresh, then switched to Sparkletts and I believe Primo now for years through the changes and it’s been increasingly difficult. I loved the convenience of water delivery, however it’s not worth the hassle of rising problems in pricing/billing inconsistencies, delivery dates changing (drivers themselves are great, not what I’m talking about here) and not even being able to talk to someone when you have questions about your bill. I use to recommend them to my family and businesses but I can’t anymore. I will be looking for other alternatives.
YB
Yilin Beres
Feb 19, 2026
1.0
Never showed up on the scheduled delivery day and consistently delivers the wrong amount of water. I’m on a biweekly plan for 2 bottles, yet I now have 8 empty bottles waiting to be picked up and 8 full bottles sitting in my house.
When I called to complain, they tried to charge me $20 for an “early pickup” fee. Seriously? There was no refund or compensation when they missed my scheduled service.
This is unacceptable. Even the call line lady refuses to hang up early to avoid me giving bad review. What a joke shameless company
FL
Fernando Lopezmedel
Feb 19, 2026
5.0
Buena empresa mi cita era alas 8 fui el primero abren ala 6 am para descargas en menos de una hora ya estaba vacío
EL
edwin larios
Feb 16, 2026
5.0
1/2 trailer fast unloading
MS
Maria Salazar
Feb 13, 2026
1.0
Scam trying to cancel. They will cancel your pick ups and come up with different answers every time and you will have to pay for the rental.
Frequently Asked Questions About Primo Brands Delivery
What products does Primo Brands Delivery offer?
Primo Brands Delivery offers a wide selection of branded beverages through its Water Direct program, including premium and regional bottled water brands such as Poland Spring®, Pure Life®, Saratoga®, Arrowhead®, Ozarka®, Primo Water™, Sparkletts®, and flavored/enhanced beverages like Splash Refresher™ and AC+ION®.
Where is Primo Brands Delivery located?
Primo Brands Delivery is located at 9351 East Point Dr, Houston, TX 77054, USA.
What types of customers does Primo Brands Delivery serve?
Primo Brands Delivery serves both residential customers by delivering directly to homes and commercial businesses in need of branded beverage supplies.
How can I contact Primo Brands Delivery?
You can contact Primo Brands Delivery by calling +1 866-610-2209 or visiting their website at https://local.readyrefresh.com/tx/houston/bottled-water-delivery-houston-tx-dctx77054.html.
What categories does Primo Brands Delivery fall under?
Primo Brands Delivery is categorized as a Water Cooler Supplier and Beverage Distributor.
Can I find public transit options near Primo Brands Delivery?
Yes, Primo Brands Delivery is near transit options such as METRORail Fannin South Station, Fannin South train and bus station, and the METRO Fannin South Transit Center bus station and parking, making it accessible for customers using public transit.
Are there any hotels near Primo Brands Delivery for visiting customers?
Yes, the HYATT PLACE HOUSTON MEDICAL CENTER hotel is nearby, providing convenient accommodation options for visiting customers or business partners.
What nearby healthcare facilities can customers visit around Primo Brands Delivery?
Nearby healthcare-related facilities include UT Health, UTHealth Operations Center Building Annex, Houston Methodist Breast Care Center, Ut Physicians Billing, and the Prevention, Preparedness, and Response - P2R Consortium, all within the Houston area close to Primo Brands Delivery.
Are there any beverage or food distributors near Primo Brands Delivery?
Yes, nearby beverage and food distributors include Ozarka Bottled Water Delivery, Southern Glazers Wine & Spirits, Coca-Cola Southwest Beverages, Coca-Cola Bottling Co Consolidated, and Four Seasons Food Distributor, which might interest customers exploring local beverage options or supplies.
Does Primo Brands Delivery maintain a social media presence?
Yes, Primo Brands Delivery is active on social media, with a Facebook page at https://www.facebook.com/primobrandscorp/ and an Instagram handle @primobrandscorp.
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