Landry's Inc.

Reviews

• ML

  Mariah Lablanc

  Sep 9, 2025
  1.0
  Went here for my boyfriend’s birthday and had the worst experience! While eating out appetizers a roach crawled on my arm ! We were immediately going to leave but the waitress said that she would get the manager to TAKE CARE OF US and moved us to another table . While trying to enjoy our entrée, the part that was hot bugs stated flying around and ended up in my food. The waitress took the food away, said that she would have the manager to take care of it. She then brought back more food wrapped in to go boxes and a bill for $75. I didn’t want to ruin the night or cause a scene so I waited until this morning and called to receive a refund because I’m not going to eat this food to go and we didn’t eat anything but half of the appetizers before the roach . They claim they do not do cash refunds so beware of this place ! They want to give you a gift card so you can dine with the roaches again !
• ZA

  Zain Ayub

  Aug 5, 2025
  5.0
  Bubba Gump and Joe's Crab Shack are awesome when dropping in on Galveston. Salt Grass is amazing for the price point compared to the other casual steakhouses in Houston. I would definitely recommend the rewards program; it's a good reward system, and I have never had an issue. The customer service is always welcoming and staff gives amazing recommendations when dining!
• TP

  Tra-C J Pierce

  May 30, 2025
  1.0
  Very disappointed!!! I have been a laundry's member for 11 years. This particular night was a disaster. I contacted corporate and they told me someone would be in touch with me soon. The GM- Fallon Bankson contacted me and simply said I am sorry. What ??? That's it!!! The food was terrible! The waitress was terrible. MOD never came to thank me for being a Landry member for 11yrs. All I got was I'm sorry!! What about correcting a wrong? What about restoring my confidence? What about showing loyalty to me and my family as i have to Landrys. Where is the real concern and appreciation?Nowhere!! I'm going to Rockwall After I posted my review, someone responded and asked me to send them an email regarding my experience and still did absolutely NOTHING!!¡ A complete waste of time. Wow! Went to the Rainforest Cafe in Grapevine, service was amazing!
• NL

  Nan Lightbody

  Jan 10, 2020
  1.0
  Houlihan's - Wheaton, Illinois..........was the greatest place to have a sit down dinner............UNTIL Landry's bought them out and CLOSED it without notice to their employees.....right at Christmas time. Needless to say, it was the best producing Houlihan's and not one person I have spoken with can understand why a 'quality' restaurant corporation would scrub a successful location. The managers and staff were top notch. It was my 'go to place' almost every Friday.....the Panko Shrimp was the best around. The only other Houlihan's in Geneva, Illinois was also closed. I now must travel quite a distance should I want to eat at a Houlihan's which I am sure will not be very often. I will not be eating at any of their other restaurants due to their breach of ethics regarding their employees.

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