Visit FedEx Ship Center in Houston, TX when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of certain staff members, others reported rude behavior and unhelpfulness from employees.
Delivery Issues
Numerous complaints about delivery failures, including packages marked as delivered without attempts made, misdeliveries, and delays in receiving packages.
Cleanliness and Environment
The facility is generally noted as clean and well-maintained, contributing positively to the customer experience.
Accessibility
Customers appreciate the convenient location and easy drop-off options, although parking availability is a concern due to employee usage of customer spaces.
LR
Lindsey Rawls
2 days ago
5.0
Long story short. I have been going back and forth with FedEx for the past 2 days. Yesterday when I called, I got sent to escalations and I spoke with Jesse. Jesse then transferred me to Arnesha (hope I’m saying that right). She was very king and was hearing me out on my situation. She told me she was going to figure it out and that’s what she did. She even called me back when she had the package in her hand. I just picked it up. I’m so thankful for her kindness and great customer service!
MB
Mary Breeding
Dec 31, 2025
5.0
Simple absolutely the BEST service ever!!! I was in an emergency situation and they just were so helpful!!! The transaction was a matter of paramount importance for our family! Patient attention to every detail I feel so blessed for their above and beyond excellent customer service! God bless you and may you have a very blessed new year 2026! You made my 2025 last blessing the biggest ever! Highly recommended! They are the example of care that makes FedEx among the high standard for Texas !
DJ
D J
Dec 10, 2025
5.0
Chantel Shantelle? (Forgive me if I’m misspelling your name!) You know who you are lol. Thank you for providing excellent customer service and making my FedEx shipping experience so smooth. ⭐⭐⭐⭐⭐
I highly recommend this location for all your shipping needs!
MN
Matthew Nunez
Dec 4, 2025
1.0
I have a good experience using Fed Ex most anywhere else I go but one of the staff here was so unkind that I will be willing to drive much further to not come back here.
AT
Azalea Toney
Nov 18, 2025
1.0
I tried to send an email, text message, and every other way to gain contact with someone regarding my package. My package was stolen, and from my ring doorbell camera footage it looked like it was the person who dropped my package off. He had the typical black phone that they use to scan and take pictures of the package and if you look closely you can see that his pants look like the FedEx pants. No one has done anything other than send me random texts about expect your package. This is horrible customer service and I can't believe that you employ people who drop off then steal packages. If I can give you less than one star I would because customer service was horrible and delivery was outrageously horrid.
Frequently Asked Questions About FedEx Ship Center
What are the working hours of FedEx Ship Center in Houston, TX?
FedEx Ship Center is open Monday to Friday from 8:30 AM to 8:00 PM, and Saturday from 8:30 AM to 2:00 PM. It is closed on Sundays.
Where is FedEx Ship Center located in Houston?
The FedEx Ship Center is located at 5200 W Greens Rd, Houston, TX 77066, USA.
What types of shipping services does FedEx Ship Center offer?
FedEx Ship Center offers expedited, standard, and economy shipping services including FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight.
Can I purchase packing supplies and boxes at the FedEx Ship Center?
Yes, FedEx Ship Center provides FedEx Express packaging, boxes, and other shipping supplies for your needs.
What payment methods are accepted at FedEx Ship Center?
FedEx Ship Center accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does FedEx Ship Center offer any discounts for frequent shippers?
You can create a free FedEx account to access shipping discounts and manage your shipments.
Which FedEx brands are available at the Houston Ship Center?
The Houston FedEx Ship Center offers FedEx Express, FedEx Ground, and FedEx Freight services.
Is there a nearby gas station where I can fuel up before or after visiting FedEx Ship Center?
Yes, Sunoco Gas Station and Stripes convenience store and gas station are nearby, making it convenient to refuel your vehicle before or after your FedEx visit.
Are there local dining options near FedEx Ship Center for a meal during your visit?
You can visit nearby restaurants like Laredo Taco Company or Taqueria Arjona for Mexican cuisine, perfect for a meal before or after shipping your packages.
What nearby services can I access around FedEx Ship Center in Houston?
Nearby, you can find automotive repair shops like Apex Auto Repair, convenience stores such as 7-Eleven, and financial service locations like Western Union, useful for errands along with your shipping needs.