FedEx Ship Center

3.5
499 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Houston, TX when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
12606 Fuqua St, Houston, TX
77034, United States

Hours

Reviews

3.5
499 reviews
5 stars
248
4 stars
54
3 stars
35
2 stars
15
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with specific complaints about one employee's dismissive behavior.

Delivery Issues

Numerous reviews highlighted problems with package deliveries, including missed attempts and packages being marked as undeliverable without any actual delivery attempts.

Positive Staff Interactions

Some customers praised specific employees for their helpfulness and professionalism, indicating that there are positive experiences despite the overall negative feedback.

Operational Efficiency

While some customers appreciated the quick service at the location, others noted long wait times and issues with the automated phone system.

Packaging Concerns

Several reviews mentioned issues with packages being lost or arriving empty, raising concerns about the handling of shipments.
  • JO
    Joshua Orozco
    Oct 29, 2025
    1.0
    "Delivery could not be signed for." I've been home all day with no loud noises so I could hear the door bell or a knock. Heck, my interior door has been open all day, too! This is the third package that has been lost from ordering. I now have to ask the manufacturer to use a different delivery services. Here's a new slogan for you, "FedEx, losing packages and Hope everyday.". Also, Angel, some type of Manager, never called. Thanks for that, too.
  • LL
    labby
    Sep 25, 2025
    1.0
    The worker/owner is very rude both times I came here and they do not carry any good brands. The e juice I bought was old and damaged. Overall a horrible shop.
  • BB
    Bryan
    Sep 24, 2025
    5.0
    Was able to drop off a package via QR code right before closing without any issues, the staff was helpful and I like the large automatic double doors which make it easy to carry large oversized packages inside. All of the local post offices could certainly use them. The parking lot is a little tight and it’s not the easiest place to back out of, especially when they’re busy. But otherwise this is a good location with late hours, even if they aren’t open until 9 PM anymore.
  • TA
    Tu Au
    Sep 17, 2025
    1.0
    I'm extremely dissatisfied with the way the staff treats me, particularly one individual who makes shipping more complicated than it needs to be, unlike my experiences with other carriers. 09/17/2025 1:30pm
  • MR
    Michelle Rangel
    Jul 27, 2025
    1.0
    Yesterday, my mom went in to return an item she had purchased through TikTok. She had a FedEx return barcode provided by TikTok, but the woman who was supposed to assist her kept dismissing her and insisted the item was from Amazon—which it wasn’t. Instead of taking a moment to look at my mom’s phone or listen to her, the employee was rude and unhelpful, which left my mom feeling very upset.my mom does speak Spanish but also understands English and she called me afterward to explain what happened, so I went in later that same day. A male employee assisted me without any issues, and the return was processed smoothly. The woman who treated my mom poorly was named Joyce, and this occurred around 11 a.m. or 12 p.m.What really bothered me was that when I returned, I saw Joyce helping other customers—specifically white customers—with a noticeably kinder and more attentive attitude. I don’t want to jump to conclusions, but it’s hard not to feel like there may have been some bias involved. My mom and the other customer she was dismissive toward were both Hispanic, and it’s deeply upsetting to think that may have influenced how they were treated.

Frequently Asked Questions About FedEx Ship Center

What shipping services are offered at FedEx Ship Center in Houston, TX?

FedEx Ship Center offers expedited, standard, and economy shipping services including FedEx Express, FedEx Ground, and FedEx Freight.

Where is the FedEx Ship Center in Houston located?

The FedEx Ship Center is located at 12606 Fuqua St, Houston, TX 77034, USA.