FedEx Office in Houston, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are described as rude and unhelpful.
Staff Attitude
Several reviews highlight a negative attitude among staff, with reports of dismissive behavior and lack of willingness to assist customers.
Efficiency Issues
Customers frequently mention long wait times and slow service, often exacerbated by technical issues with machines.
Positive Experiences
Despite the negative feedback, there are numerous accounts of positive experiences with specific employees who provided excellent service.
Discrimination Concerns
One review explicitly mentions feelings of discrimination based on race and language, indicating potential issues with inclusivity.
BB
Beatriz
Nov 15, 2025
1.0
Wont be returning to this location or using FedEx going forward. Delia was unhelpful and short. She didn't answer the questions I had about the options available for my package and added paper filler that I did not ask to my package for $4! When I let her know I didn't ask for it she said it has to be in there because the items would move around (which again, I didn't need or ask for). I should have said no and made her remove it and left at that point. I had nothing fragile and breakable. Beware if you bring your own package they have shady practices and will upcharge you for things you don't want or need without telling you.
MC
Maria Calle
Oct 29, 2025
1.0
Acabo de salir de este FEDEX, y solo queria imprimir unos documentos y me acerque a un TRABAJADOR afroamericano Que estaba desocupado y me dijo Que me ponga en la fila si queria Que el me ayude. Me puse en la fila y me toco con una Americana Blanca y esta me dijo Que si quiero sacar copias, venga mañana, yo le dije en mi poco ingles Que su compañero me dijo Que me ponga en la fila para ayudarme y ella simplemente dijo Que no Que no tenian tiempo para mi. FUI VICTIMA DE DISCRIMINACION POR MI COLOR DE PIEL Y PORQUE NO HABLO BIEN INGLES.. me retire muy triste porque esta gente no me quiso ayudar, yo tenia Listo mi targeta de banco y les Iva a pagar. Esta GENTE SIN CORAZON, INHUMANOS Y RACISTAS. No tienen Perdon de Dios. Yo tratare de poner un reporte a las Autoridades para Que aprendan hacer mas humanos. Aqui les pongo las fotos de estos RACISTAS QUE TIENE FEDEX DISCRIMINANDO A NUESTRA RAZA. Acabo de salir de este FEDEX, y solo queria imprimir unos documentos y me acerque a un TRABAJADOR afroamericano Que estaba desocupado y me dijo Que me ponga en la fila si queria Que el me ayude. Me puse en la fila y me toco con una Americana Blanca y esta me dijo Que si quiero sacar copias, venga mañana, yo le dije en mi poco ingles Que su compañero me dijo Que me ponga en la fila para ayudarme y ella simplemente dijo Que no Que no tenian tiempo para mi. FUI VICTIMA DE DISCRIMINACION POR MI COLOR DE PIEL Y PORQUE NO HABLO BIEN INGLES.. me retire muy triste porque esta gente no me quiso ayudar, yo tenia Listo mi targeta de banco y les Iva a pagar. Esta GENTE SIN CORAZON, INHUMANOS Y RACISTAS. No tienen Perdon de Dios. Yo tratare de poner un reporte a las Autoridades para Que aprendan hacer mas humanos. Aqui les pongo las fotos de estos RACISTAS QUE TIENE FEDEX DISCRIMINANDO A NUESTRA RAZA.
KO
Kirill Osipov
Oct 13, 2025
5.0
I’ve been coming to this FedEx location for several years to drop off or ship packages, and the staff here have always been polite, attentive, and friendly. Honestly, I don’t understand why this place has such a low rating. Unfortunately, people are more likely to leave one bad review than a hundred good ones, and we start to see that as normal. Be kinder - take a moment to say thank you, even if it’s just with a positive review.
AA
Amber A
Sep 14, 2025
5.0
Joel was the biggest help to two overwhelmed and confused customers. So kind and had great recommendations for things to do around town as a nonlocal as well! Literally my moon tattoo twin and best friend now!
KG
Ken G
Sep 14, 2025
5.0
Saw a review saying “Joel was no help”- pardon me????? that man is great not only at his job, but with customer interaction. he even gave us suggestions on where to go and when i came back twice to print even MORE papers, he helped because the scan and go didn’t work! THIS MAN IS THE BEST. JOEL JOEL JOEL!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Houston offer?
FedEx Office provides printing, shipping, copying, digital printing, direct mail, signs and graphics, fax services, passport photos, online notary, lamination, binding, and more.
What are the FedEx Office Print & Ship Center's operating hours?
The center is open Monday to Friday from 8 AM to 8 PM, Saturday from 9 AM to 6 PM, and Sunday from 12 PM to 6 PM.
Can I pick up my print orders in-store at FedEx Office?
Yes, FedEx Office offers in-store pickup for print orders.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does FedEx Office provide online printing services?
Yes, customers can upload documents online for printing and choose in-store pickup or delivery.
Where is FedEx Office Print & Ship Center located in Houston?
It is located at 4902 Washington Ave, Houston, TX 77007.
Are there any nearby salons where I can go for beauty treatments after visiting FedEx Office?
Yes, nearby options include MT Nails and Facial Salon, suzy nguyen nail salon, and Ruthie's Lash and Wax Bar beauty salon.
What dining options are close to FedEx Office Print & Ship Center?
Nearby places to eat include Subway sandwich shop, Bottled Blonde bar and pizza restaurant, Tasty Arepa food truck, and W Grill burger and fast food restaurant.
Is there a passport and visa service available near FedEx Office?
Yes, RushMyPassport in FedEx Office offers passport and visa services conveniently on-site.
Does FedEx Office offer any mobile or app-based services for shipping and printing?
Yes, FedEx has mobile apps available in the Apple App Store and Google Play Store to manage shipping and printing services conveniently.