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Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in Houston, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
3.5
138 reviews
5 stars
76
4 stars
11
3 stars2
2 stars
8
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and unprofessional behavior.
Staff Performance
Certain staff members, like Zakir, Tess, and Kenneth, were highlighted for their exceptional service, while others, particularly Shahid, received negative remarks for their attitude.
Service Efficiency
Customers reported inconsistent service speed, with some experiencing long wait times and others noting quick and efficient assistance.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, feeling that services were overpriced compared to competitors.
- LBLa Bee3 days ago5.0I've had this location print our christmas cards in the past and turned to them to produce "table top signs" for a Celebration of Life and they turned out OH SO WELL. VERY reasonably priced, the images were beautiful and the product includes tripods for display! I couldn't be more impressed by the speed and efficiency of the folks at this FedEx location, and once again they put out a truly professional and beautiful product.
- SPSergio Rodriguez PichardoDec 22, 20251.0I have a bad experience with the customer service, Janee got annoyed when I asked if she could give me other shipping prices; she was upset because she had to do everything again.
- ZDZobi DeewanNov 14, 20251.0Very disappointed with the service from an employee named Zakir at FedEx. I asked him to put tape on my package—something very simple—and he responded with visible irritation. He placed a tiny piece of tape and then made a sarcastic comment in front of other customers: “You want me to roll the whole thing?” This attitude is disrespectful and completely unprofessional. No customer should ever be treated that way for requesting basic assistance. This was my first time at this FedEx location, and because of this interaction, it will also be my last.
- TCThe Helper (Chris)Sep 24, 20255.0Everything was fine. They were super helpful and nice!
- GTGabriella TorresSep 10, 20255.0This review is purely for Tess! She was a lifesaver. This young lady is holding it down over there. Big thank you to Tess for her stellar customer service and willingness to make sure that what I needed was taken care of. Someone give her a raise for me!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Houston offer?
FedEx Office Print & Ship Center provides printing, shipping, copying, digital printing, faxing, passport photos, computer rental, and design services.
What are the operating hours of FedEx Office Print & Ship Center at 12191 Katy Fwy, Houston?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
Can I upload documents online for printing at this FedEx Office location?
Yes, you can upload your documents via FedEx Office Print Online for convenient pick-up or delivery.
Does FedEx Office Print & Ship Center provide packaging and shipping supplies?
Yes, they offer packaging, shipping, and packaging supplies including FedEx package pick-ups.
What nearby dining options are available near FedEx Office Print & Ship Center?
Nearby dining options include Hibachi Grill and Buffet, Subway, Chili's Grill & Bar, Jimmy John's, and Pokii Eatery.
Are there fitness centers close to FedEx Office Print & Ship Center?
Yes, Planet Fitness, Biron Gymnastics, and Social Gym Club are nearby fitness centers.
Is there a hair salon near FedEx Office Print & Ship Center?
Yes, H&N Hair Co. and Lavender Massage beauty salons are nearby.
How can nearby businesses like Ace Mart Restaurant Supply or Jeep help FedEx customers?
Nearby businesses such as Ace Mart Restaurant Supply and Jeep provide restaurant and automotive equipment, which might be useful for small business owners or customers needing supplies before or after visiting FedEx Office.
Does FedEx Office Print & Ship Center assist with passport and visa services nearby?
Yes, RushMyPassport in FedEx Office nearby provides passport and visa services.