FedEx Office in Houston, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Numerous reviews highlighted poor customer service, particularly from an employee named Sylvia, who was described as rude and dismissive.
Employee Performance
While some employees like Allen and Bryce received praise for their helpfulness and professionalism, others were criticized for being unhelpful and rude.
Efficiency
Customers noted inconsistent service speed, with some experiencing quick and efficient service while others faced long wait times and slow assistance.
Management Issues
Several reviews suggested a lack of management oversight and training, as recurring complaints about specific employees were noted without apparent resolution.
HH
Hawar
Dec 13, 2025
2.0
The lady there is the most disrespectful person I have ever seen.
LC
Leah Christie
Dec 8, 2025
5.0
Morpheus was excellent! I had a complicated copy order for 2 different sets of business cards I needed today and he took excellent care of me. Highly recommend
TD
tarsem dhesi
Dec 7, 2025
5.0
I sent a fedex express package to the UK early Sunday afternoon this busy pre Xmas period. There was hardly any waiting time, the service by the two young men was attentive, efficient, accurate and professional. An excellent facility and my package was sent in a very expeditious manner.
Very reliable company with opening hours even on a Sunday.
BN
Britney Nicole
Nov 22, 2025
1.0
I don't know what saddens me most; to have experienced the poor level of customer service I received today, or coming to leave a review and see others have complained about the same employee name Sylvia. The fact that FedEx management has not yet intervened and rectified this issues is unsettling. This lady is the embodiment of low class and poor customer service. To treat customers rude for now reason because you simply hate your job is ridiculous. I witnessed her be extremely rude to the man in front of me and then shared the same terrible experience. She does not need a job working directly with customers. Put her in the fedex warehouse because she doesn't deserve to serve customers. Pathetic is what she is.
ZG
Zack G
Nov 19, 2025
2.0
Please provide better customer service and show more patience when assisting customers. Had trouble with routine printing services and got sneered at
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Houston provide?
FedEx Office Print & Ship Center offers printing, copying, digital printing, shipping, fax services, passport photos, computer rental, lamination, binding, design services and more.
Where is FedEx Office Print & Ship Center located in Houston?
It is located at 17571 State Hwy 249, Houston, TX 77064, USA.
What are the business hours of FedEx Office Print & Ship Center?
Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does FedEx Office Print & Ship Center offer online or mobile printing services?
Yes, they provide online printing and mobile printing services for customer convenience.
Does the FedEx Office Print & Ship Center have access to high-speed internet for customers?
Yes, they provide AT&T Wi-Fi for customer use.
Can customers pick up their printing orders in-store at FedEx Office Print & Ship Center?
Yes, there is in-store pickup available for orders placed online.
What nearby restaurants can customers visit before or after visiting FedEx Office Print & Ship Center?
Nearby dining options include Pho An 2 (Vietnamese), Lan Hai Asian Restaurant, KPOT Korean BBQ and Hot Pot, and Guayaba Latin Grill.
Is there a nearby notary public service close to FedEx Office Print & Ship Center?
Yes, Willowbrook Come2U Notary & Signing Agent Services is located nearby and can assist with notarization needs.
What nearby amenities can customers access to complement their visit to FedEx Office Print & Ship Center?
Customers can visit nearby fitness centers like Fitness Unlimited, get a massage at Therapeutic Thai Massage, or shop at Hest Fitness Stores and Adam & Eve clothing store.