Business Details
About
Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport Office
FedEx Office in Houston, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
FedEx Office Print & Ship Center
12121 Westheimer Rd, Houston, TX
77077, United States
Hours
Reviews
3.5
203 reviews
5 stars
104
4 stars
26
3 stars
7
2 stars
9
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised specific employees like Malcolm and Enrique for their helpfulness and positive attitudes, while others reported rude and unprofessional behavior from some staff.
Staff Training
Several reviews highlighted a lack of training among new employees, leading to poor customer interactions and service issues.
Store Environment
Customers appreciated the cleanliness and organization of the store, but some noted issues with staff availability and responsiveness during busy times.
Mixed Experiences
While many customers had positive experiences, there were numerous complaints about rude service and unresolved issues, indicating inconsistency in service quality.
Convenience
The location was noted for its convenience and quick service, although some customers experienced long wait times due to understaffing.
- NNNabi NarejoAug 4, 20255.0Shout out to Malcolm for being helpful and knowledgeable. Amazing customer service skills. I prefer to come to this specific fedex location because of the service provided by him.
- RNRy'Jane' NoelJul 24, 20255.0I’m writing this review today to give the manager Malcolm a special shout out… I had a couple of issues with losing my tracking number and Malcolm was more helpful than any customer service representative that I was transferred to. He was very patient and understanding of my situation while helping me look through multiple dates and times. It took over a week to narrow down the search due to my uncertainty about the specific day I shipped off the package. Malcolm was there to help me every step of the way and he was extremely patient, which meant a lot. We were able to get everything rectified thanks to him!
- MAMia AsianJul 16, 20255.0I was greeted as soon as I walked through the door by the employees. MR. Enrique help me get what I needed to ship off a package and was very courteous. Thank you FED EX for giving me a smooth visit
- R4RBJR 49Jun 28, 20252.0I wanted to make 6 colored copies of pictures I sent from my phone to their email. I tell the cashier I only want to pay for the 6 copies that's it and she puts my whole $20 on a store card. I was upset without a doubt, but was able to get the rest of my money back after making the copies. This is a downsized store and besides that personally I had my issues with FedEx and deliveries. My father would order car parts and I would get emails from FedEx on my account about his orders. I asked them how is this possible and they say my father must have used my email. I stopped receiving emails after filling out a fraud form through FedEx which is crazy and even crazier if my father used my email.
- BKBilal khanMay 29, 20255.0Black Lady In The Store Such A Respectful Patiently Waiting Employee. Please Visit This Location For The Best Service Or Any Questions & Concerns
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Houston offer?
FedEx Office Print & Ship Center provides printing, shipping, copying, fax, passport photos, computer rental, design services, and more to support small business needs.
Where is FedEx Office Print & Ship Center located in Houston?
It is located at 12121 Westheimer Rd, Suite 200, Houston, TX 77077.
What are the operating hours for FedEx Office Print & Ship Center?
Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does FedEx Office provide online printing and pickup options?
Yes, customers can upload documents online to print flyers, brochures, and banners for convenient pickup or delivery.
Are there any coupons or deals available for FedEx Office services?
Yes, FedEx Office offers coupons and deals available online through their coupon page.
Which businesses are located near FedEx Office Print & Ship Center in Houston?
Nearby businesses include Zen Nails & Day Spa, Shelter of Hope Ministries, HOPE Clinic, Luby's restaurant, and Labcorp medical testing.
Can I visit a spa or salon near the FedEx Office to relax before or after shipping or printing?
Yes, Zen Nails & Day Spa and Elite Stylez Hair Studio are nearby for beauty and spa services.
Are there medical or wellness services near FedEx Office in Houston?
Nearby options include HOPE Clinic, Yin Yang Acupuncture Clinic, Fresenius Kidney Care Westminster, and TMD Clinic for various health services.
How can I contact FedEx Office Print & Ship Center for inquiries or support?
You can call +1 713-977-2666 or email USA2106@FEDEX.COM for assistance.