Business Details
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FedEx Office in Houston, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
3.6
158 reviews
5 stars
98
4 stars
3
3 stars2
2 stars
6
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness, particularly Jelani and Kristalyn, while others, including Audrey, received complaints for rudeness and poor attitude.
Staff Attitude
Several reviews highlight a negative attitude from staff members, with reports of employees being rude, dismissive, or unhelpful, leading to a frustrating experience for customers.
Operational Issues
Customers reported issues with package deliveries and tracking, including missed deliveries and unhelpful responses from staff regarding their concerns.
Positive Experiences
Despite the negative feedback, there are numerous positive experiences shared by customers who appreciated the assistance and professionalism of specific staff members, particularly Jelani.
Store Management
There are complaints about the management style, with some customers feeling that the store manager was unprofessional and dismissive during their interactions.
- JJJOct 6, 20251.0People working here act like it’s a chore when I come in to mail things. The lady staff member always seems irritated to do her job. Only reason I come here is because it’s close to me. I would not recommend going to this place at all!!!
- KKktelenaSep 6, 20255.0We wanted to particularly thank Audrey for doing such a fabulous job for us and the assistance that we needed. She went way beyond the call of duty! Great service!
- GSGriffin SteversonAug 29, 20251.0I’ve never experienced so many issues with delivering my packages to my business. It’s always the same driver, either coming before I open or not even attempting to deliver my package just for his own convenience. Now I’m stuck at my place of residence not being able to drive my truck because I had two car parts that were supposed to be here TODAY. Now I have to wait til Monday, Thankyou very much.
- ZZZdosseAug 13, 20255.0Very quick customer service.
- JMJara MurphyJul 28, 20251.0Audrey is the rudest person I have ever come across in my lifetime. Never have I had an employee raise their voice to me and be so rude and condescending over a simple pick-up request for an online print order. Audrey needs not only a crash course in customer service but also in basic human dignity and respect.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Houston offer?
They provide printing and shipping expertise including online and mobile printing, digital color printing, fax and scanning, passport photos, direct mail, signs and graphics, computer rentals, and design services.
What are the operating hours for FedEx Office Print & Ship Center at 1531 Eldridge Pkwy?
The center is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and closed on Sundays.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payment options.
Where is FedEx Office Print & Ship Center located?
It is located at 1531 Eldridge Pkwy, Suite 160, Houston, TX 77077, USA.
How can I contact FedEx Office Print & Ship Center?
You can call them at +1 281-496-4276 or email at usa2063@fedex.com.
Does FedEx Office Print & Ship Center offer shipping and packaging services?
Yes, they offer packaging and shipping services including FedEx package pickups and direct mail services.
Are there any nearby places to visit after visiting FedEx Office Print & Ship Center?
Yes, nearby places include Amazing Lash Studio for beauty services, Smallcakes Memorial for cupcakes and bakery goods, and Thai House for dining.
Can customers grab a coffee or smoothie near FedEx Office Print & Ship Center in Houston?
Absolutely, Starbucks and Tropical Smoothie Cafe are close by for coffee and smoothie options respectively.
What beauty and spa options are available near FedEx Office Print & Ship Center?
Nearby beauty and spa services include Milas Aesthetic Spa Houston, European Wax Center, and Wynn Nails Spa for a variety of treatments.
Is it possible to use online tools to prepare printing orders before visiting FedEx Office Print & Ship Center?
Yes, customers can use FedEx Office Print Online to upload documents for flyers, brochures, and banners to be ready for pick-up or delivery.