United States Postal Service

Reviews

• KH

  Kat Howard

  Feb 23, 2026
  1.0
  Absolutely the worst today the mail driver decided to throw my mail on the ground!!! But not after managing to get two envelopes in the mailbox and you're on camera lady I saw exactly what you did tomorrow we are going to have words
• CS

  Cathy Self

  Feb 22, 2026
  1.0
  The post office will not deliver packages to my home, but I am with in.3 miles of their route. I asked to talk to the Post Master but they were not helpful.
• JC

  James Claflin

  Dec 5, 2025
  5.0
  I had such an incredible experience with this Post Office! I was having issues with my mailbox key and receiving mail. The clerk at the front desk and the mail delivery person absolutely stunned me with how helpful they were! I am so shocked, pleased, and incredibly grateful! Thank you so much to these hard workers, especially during this busy season of theirs! Thank you Horseshoe Bay USPS!!!! Very inspiring work ethic! Thank you! :)
• TG

  Tatiana Golovina

  Apr 12, 2024
  1.0
  I have not been at our post office in a while and I was assisted by the new employee. She was very brisk, inattentive and incompetent. It would be nice if new employees could do some crash course before starting assisting post office visitors. As she was inputting the address for the small package to be sent, she made a mistake of spelling address, and didn’t bother to correct it and print out new label with the right address. Instead she insisted to correct it via handwriting. I hope my parcel will make it to my friend overseas with vital supplements he asked me for! Also she couldn’t offer much advice on the mailing options - and instead trying to get me choose the most expensive one. She obviously didn’t know what she was doing. Sorry for the negative review, I don’t do them very often. But I think residents of HSB deserve some competency at the vital service such as local post office.
• MR

  Martha Rogers

  Sep 25, 2021
  1.0
  Same as many other comments. Worst post 0office I have ever seen. Was there twice this week looking for a package shows being delivered on September 11th. As usual couldn't be found ( Third time packages have been lost here ) Supervisor apparently dosen't exist. Hw or she is never available and NEVER will make contact with you. Barabara is the one I have had to deal with at the counter. She is so obnoxious and rude to all customers. Can't believe this Post Office is allowed to contonue with the type of service they half way provide. Sad they are the only choice we have in this area.

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