Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 9740 W FM 2147 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
We’ve been trying to get into our mailbox for over a week. We just moved and when we went to the post office a week ago we were told the locks and keys needed to be changed. We were assured that the keys would be ready by the next day and were even promised that they would bring our packages to our house that day since we couldn’t get into the mailbox ourselves. That seemed like great customer service until it never happened so we went back the next day and were promised the same thing. This had been happening every single day this week and yesterday all we were told was “let’s hope the lady who changes the locks is in a good mood today”. Like.. WHAT?! We just want to be able to access our mailbox ourselves. What is happening? Any ways, worst customer service I’ve ever experienced at a post office. Let’s hope one day soon we will be able to access our mailbox ourselves.
AP
Avery Parmiter
Jul 12, 2025
1.0
The WORST USPS!! They lose my mail and packages all the time. And then can’t even find missing packages.. so incompetent. It’s getting suspicious.. Starting to wonder if someone there is stealing boxes. Please use FedEx or UPS instead if you live in the area
RS
Randall Swift
Sep 22, 2023
1.0
Posted a 9x12 flat envelope via first class mail on Monday 9-18-23 and it had not arrived DFW suburb by Thursday 9-21-23.
It seems First Class mail is dead. And now the post office wants our package business... Baha! Bahahaha!
MB
Myron Burcham
Jun 23, 2023
1.0
I don't know how something as simple as an address change can turn into a hair pulling dirty word uttering experience. All my mail was returned to sender. Especially some very important letters I was waiting for. To me this a management issue. Just look at the reviews.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 9740 W FM 2147 offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment through the online scheduler, though limited walk-in hours are offered at select locations.
What are the operating hours of this USPS location?
Monday to Friday, it's open from 8:00 AM to 3:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, access hours may vary, so check with this Post Office.
Are there nearby banking services around this USPS location?
Yes, nearby banks include BancorpSouth Bank, Cadence Bank, FirstCapital Bank Mortgage, and Prosperity Bank, convenient for any financial errands while visiting.
What healthcare facilities are located near the USPS in Horseshoe Bay?
Nearby healthcare providers include Lake Country Dental, Scott and White Sleep Center, Baylor Scott & White Specialty Clinic, and doctors David Lewis Lindzey, MD and Laura Yuen Mun Salazar, MD.
Where can I find nearby options for storage or auto services near the Post Office?
Horseshoe Bay Climate Controlled Mini Storage and Grease Monkey automotive shop are nearby for your storage and vehicle needs.
Are there local grocery and dining options near this USPS location?
Yes, Bayside Fresh Market, Jamail's grocery stores, and Bay Kitchens Catering are close by for shopping and dining before or after your postal visit.