United States Postal Service

1.6
57 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 9740 W FM 2147 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9740 W FM 2147, Horseshoe Bay, TX
78657, United States

Hours

Reviews

1.6
57 reviews
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47
  • BB
    Beth
    Oct 11, 2025
    1.0
    We’ve been trying to get into our mailbox for over a week. We just moved and when we went to the post office a week ago we were told the locks and keys needed to be changed. We were assured that the keys would be ready by the next day and were even promised that they would bring our packages to our house that day since we couldn’t get into the mailbox ourselves. That seemed like great customer service until it never happened so we went back the next day and were promised the same thing. This had been happening every single day this week and yesterday all we were told was “let’s hope the lady who changes the locks is in a good mood today”. Like.. WHAT?! We just want to be able to access our mailbox ourselves. What is happening? Any ways, worst customer service I’ve ever experienced at a post office. Let’s hope one day soon we will be able to access our mailbox ourselves.
  • AP
    Avery Parmiter
    Jul 12, 2025
    1.0
    The WORST USPS!! They lose my mail and packages all the time. And then can’t even find missing packages.. so incompetent. It’s getting suspicious.. Starting to wonder if someone there is stealing boxes. Please use FedEx or UPS instead if you live in the area
  • RS
    Randall Swift
    Sep 22, 2023
    1.0
    Posted a 9x12 flat envelope via first class mail on Monday 9-18-23 and it had not arrived DFW suburb by Thursday 9-21-23. It seems First Class mail is dead. And now the post office wants our package business... Baha! Bahahaha!
  • MB
    Myron Burcham
    Jun 23, 2023
    1.0
    I don't know how something as simple as an address change can turn into a hair pulling dirty word uttering experience. All my mail was returned to sender. Especially some very important letters I was waiting for. To me this a management issue. Just look at the reviews.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.