FedEx Office Print & Ship Center

Reviews

• SS

  Shannon Showalter

  Feb 24, 2026
  1.0
  The employees could use some training on how to be nice and not act annoyed when you go in to return a package. I have started avoiding this place at all cost. The aggravation and being treated so poorly by the one lady that always works there isnt worth it. I will happily drive farther to go to a different location or go to UPS.
• JS

  J Santana

  Jan 17, 2026
  1.0
  Horrible customer service and extremely poor management. I waited over 45 minutes while one employee was on the phone and barely assisting customers. There were at least five people waiting, including one woman who said she had already been there for over an hour. Another customer needed help with an international package and was clearly struggling, yet no urgency or effort was shown to assist her. The employee appeared disengaged, staring at a screen for long stretches with no communication or acknowledgment of the line. Even though this was a Sunday, completely ignoring customers who have been waiting that long is unacceptable. No one stepped in to help, and there was no sense of accountability or customer awareness. This was worse than the post office, and that’s saying something. I will be escalating this issue to the FedEx franchise board. If employees don’t want to work with people, they shouldn’t be in customer-facing roles.
• MR

  Michelle Roan

  Jan 16, 2026
  5.0
  They're closer than the post office for me and have been around for a long time. They almost always have enough people working so I don't have to wait long. The staff are friendly and know what they're doing. Unlike me usually walks in with old stickers and barcodes on the box I'm using to ship something else. They'll usually check for me to make sure everything that needs to be crossed out or covered, is. This place is fast and convenient plus they have a lot of accessories for sale (bubble wrap, boxes, envelopes, greeting cards, etc.) if you forget something.
• RT

  Rachel Tjaden

  Jan 4, 2026
  1.0
  Go in and see for yourself if I could do a 1/2 ⭐️ I would.
• KG

  Kyndal Goen

  Dec 24, 2025
  5.0
  Manda was SO helpful! She guided me through the process of printing a very sentimental present for my mother and was very knowledgeable. Even thought of things that I didn’t think to ask! Love my prints and very happy with the service!

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