United States Postal Service

2.7
20 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 901 12th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
901 12th St, Hempstead, TX
77445, United States

Hours

Reviews

2.7
20 reviews
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  • DL
    Deleon Lewis
    Nov 20, 2025
    1.0
    overnighted some important documents to the court house in Hempstead Texas called the court house state they never received it when my tracking NUMBER confirmed delivery to the front desk
  • CM
    Crystal Martinez
    Jul 23, 2025
    1.0
    I have 2 packages that I don’t know where they are. One (cousin baby shower gift) said it was delivered to my mailbox, and it was never in there. Went to the post office, the man said he would call the courier, if they cannot locate it I would have to file a lost claim 🙄, but mind you it said it was delivered to my mailbox on the website. The other says it had to be returned to sender and that was over a week ago, no update on their website tracking other than the 13th date. It took one day from shipped date to arrive to post office, not understanding why my packages are having issues all of a sudden and I have been at my residence for 4 years.
  • NN
    Nikki
    May 27, 2024
    1.0
    We keep having issues with our mailbox not being closed. Our mail was soaked from rain recently so we were never able to read our mail. That was not the first time our mailbox was left open. The mailbox was left open yet again today. You need to start properly closing mailboxes because I’ve seen my neighbors mailboxes left open as well.
  • DW
    donald wilcox
    Aug 9, 2022
    1.0
    Postman cannot deliver to simple addresses. And when him or her says that the address isn't valid, instead of someone proof checking it they automatically send your package back to sender
  • SD
    Shan Danielle
    Nov 22, 2019
    1.0
    The lady at the desk claimed they couldn't take my American Express card when literally it said on the door they take it....... she was just being rude and honestly felt like she was lying. And what made it more trusting is it being in a bad connection area so me trying to transfer money between cards wasn't working out...... this place is honestly the laziest group of people there is

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.