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United States Postal Service

3.6
(135 reviews)

Business Details

12790 FM 1560 N, Helotes, TX
78023, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 12790 FM 1560 N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12790 FM 1560 N, Helotes, TX
78023, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 12:00 PM
SundayClosed

Reviews

3.6
135 reviews
5 stars
72
4 stars
17
3 stars
6
2 stars
2
1 star
38
  • QL
    Quinn Li
    Feb 17, 2026
    1.0
    The staff here totally don’t have the spirit of customer service! They basically just want you to go away…
  • SH
    Shawna Hartman
    Feb 6, 2026
    2.0
    If you run into a problem with a delivery, don't expect to have anyone that knows anything helpful beyond their individual job at the front desk. And forget the phone line, it's complete garbage as well.
  • KO
    Karen Oster
    Feb 1, 2026
    1.0
    There was only one woman there to help, and she said I had to take the package to the Leon Valley PO. Never heard of such a thing. Nether did the clerk in LEon Valley. All I can say is she needs more training on customer service. This was Friday the 30th.
  • MB
    M B
    Jan 24, 2026
    5.0
    manager stayed professional throughout my experience and i appreciate the effort. unfortunately mistakes happen but things were properly resolved and addressed.
  • JS
    Javier Sanchez
    Jan 16, 2026
    5.0
    34 dunthorte 78250 Javier Sanchez NOT!!!! 9838 Alisa Brooke 78254

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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