United States Postal Service

2.4
132 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1097 Schoolhouse Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1097 Schoolhouse Rd, Haslet, TX
76052, United States

Hours

Reviews

2.4
132 reviews
5 stars
41
4 stars
4
3 stars
3
2 stars
7
1 star
77

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with packages being misdelivered, not delivered at all, or marked as delivered without proper delivery.

Customer Service

Many reviews highlighted rude and unhelpful staff, with several customers expressing frustration over the lack of professionalism and courtesy.

Long Wait Times

Customers frequently mentioned long lines and slow service, often citing only one employee working during busy hours.

Lost Packages

Several customers experienced lost packages and difficulties in resolving issues, with claims often denied or unresolved.

Mixed Staff Experiences

While some staff members received praise for their helpfulness, others were criticized for their attitude and lack of assistance.
  • TW
    Tommy White
    4 days ago
    1.0
    Don’t bother calling
  • SS
    Sheree
    Oct 30, 2025
    1.0
    Marked package as delivered to parcel locker but no key was left. I can't get in touch with anyone and missing mail requests keep giving errors.
  • MS
    Maryn Sell
    Oct 15, 2025
    2.0
    I always go here because it is the closest post office to my house and let me tell you they take FOREVER to scan in your packages if you are just dropping off. I have a depop account and the amount of times people’s orders have almost gotten canceled because they take forever to scan in your items. Ridiculous
  • AM
    Ashley Meyers
    Aug 7, 2025
    1.0
    This place is a joke every package I get the mail lady refuses to do her job and walk to the front door, leave a note saying she attempted and can’t redeliver, no one came to do the door ring doorbell but now this
  • DI
    D I
    Aug 5, 2025
    1.0
    I dropped a birthday card in the mail (normal size, normal weight) at this location for my brother that lives a few miles away in Fort Worth. The card was returned to me stating that postage was due even though it had a current postage stamp.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.