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Visit your local Post Office™ at 1097 Schoolhouse Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over their interactions.
Delivery Issues
Frequent complaints about misdelivered packages, missing mail, and delays in delivery were reported by multiple customers.
Long Wait Times
Customers consistently noted long wait times and understaffing, leading to dissatisfaction with service speed.
Mixed Staff Experiences
While some customers praised specific employees for their helpfulness, many others reported negative experiences with staff behavior.
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katie richter
Dec 13, 2025
1.0
The man at the counter is the rudest guy you’ll ever meet. our mail Is so sweet But when he is out the people that fill in never can put the mail in the right mailbox. I had three packages delivered my husband CDL drivers license And our bank card all being delivered the same day it showed on informed delivery. I went out and checked our mail because the package just said delivered left in mailbox. There was no mail but a coupon book. So the next day, I went up to the post office and dealt with a man at the front desk, who was the rudest person I have ever met and talk down on me like I didn’t know what I was talking about. I went to the car and I got my phone to show him that the mail was left in the mailbox according to the app it was delivered and left in my mailbox. He didn’t care he told me oh well you’ll have to wait and see if it comes. I said this isn’t going to work. We need my husband’s CDL because he cannot go online and replace it. He has to get an appointment. He needs it for work by Friday. It’s taking us almost 8 months just to get that appointment. He said again not my problem. He told me he’d have his supervisor called me which they did not luckily for me. I pulled up at home from work and the mailman was out front and he was able to go through the mailboxes to find my mail that wasn’t even in our box section it was two box sections down for another street along with our packages. But it’s constant issues when our regular mail carrier is not there.
SM
Shawnee Moore
Dec 8, 2025
1.0
Service....absolutely horrible. Walked in no greeting. I said good morning smiled, nothing. The gentleman at the counter looked so miserable. And he had no customer service skills. He was very dry and just not a nice person. I work in service and go above and beyond to greet my patients and make them feel welcome....definitely not practiced here..... He didnt greet anyone who came in....
AV
angelo valentine
Nov 29, 2025
1.0
i was going to leave a good review but horrible workers have ruined my day. i got screamed at for literally just just opening the package door “too loudly” by a moody worker
TW
Tommy White
Nov 21, 2025
1.0
Don’t bother calling
SS
Sheree
Oct 30, 2025
1.0
Marked package as delivered to parcel locker but no key was left. I can't get in touch with anyone and missing mail requests keep giving errors.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 1097 Schoolhouse Rd, Haslet?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and access other postal products and services.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment through the USPS online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 1097 Schoolhouse Rd Haslet?
Monday through Friday: 7:30 AM to 11:30 AM and 12:30 PM to 4:30 PM; Saturday: 9:00 AM to 11:00 AM; Closed on Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online or apply in person at the Post Office by bringing two valid IDs and your application. Visit https://www.usps.com/manage/po-boxes.htm to start online.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer round-the-clock access to PO Boxes in the lobby, but access hours may vary. Check with this location for specific lobby hours.
What nearby places can I visit before or after going to the USPS at 1097 Schoolhouse Rd?
You can visit The Club at Haslet café for a smoothie or tea, stop by Froth Coffee & Dessert Bar for coffee or ice cream, or check out The Ice Cream People for a sweet treat.
Are there nearby real estate agents close to the USPS office in Haslet?
Yes, nearby real estate agents include We Buy Homes and Estates, Martin Realty Group, YOUR Real Estate Center, Amanda Pullen Realtor, Nicole Smith Your English Realtor, and Casey The Home Buyer.
Where can I find automotive services near the USPS office?
Nearby automotive-related services include U-Haul Neighborhood Dealer for truck rentals and gas stations like Shell, Texaco, and Texas Kwik Kountry.
How can nearby businesses enhance my visit to the United States Postal Service in Haslet?
You can combine your visit with errands such as real estate consultations nearby, grab a coffee or snack at local cafes, or access automotive services like gas stations and truck rentals close to the USPS.