The UPS Store

4.1
160 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7629 in Haslet offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
13100 US Hwy 287, Haslet, TX
76052, United States

Hours

Reviews

4.1
160 reviews
5 stars
120
4 stars
2
3 stars
4
2 stars
2
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of customers praised the staff for being friendly, helpful, and providing excellent service, with specific mentions of employees like Vitaly and Zia going above and beyond.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about rude behavior from some staff members, leading to frustration among certain customers.

Efficiency

Customers appreciated the quick service and convenience of the location, often noting that their transactions were handled promptly.

Packaging Issues

Several reviews mentioned dissatisfaction with packaging requirements and additional charges for supplies, leading to confusion and complaints about service quality.

Overall Satisfaction

Despite some negative experiences, many customers expressed a strong preference for this UPS store over others, citing consistent positive experiences.
  • BJ
    Brendon James
    1 day ago
    5.0
    Cora showed great customer service and helped me with my package. I would recommend this location because of their great customer service and patients.
  • JL
    joriza lagumen
    Nov 13, 2025
    5.0
    Went to this branch and dropped off items for return to amazon. I was already tired because we hauled everything and they were heavy. I am so glad for the staff that helped us out. Alisha was by the door assisted us and offered a dolly which lightened our load. Since i was returning several items Brent on the other hand help me sort out things and even went out to help my husband with the heavy package. We were out in about 5 minutes and they both helped us genuinely with a smile. This is a pleasant place because of staff with this attitude and great customer service.. Brent and Alisha , thank you for going above and beyond.
  • TC
    Tommy Clark
    Nov 6, 2025
    5.0
    I live 16 mins away and despite of having other UPS Store near by - I drive an extra mile just to receive that friendly and prompt service. Ask for Alisha she is the best !
  • EJ
    El Jefe
    Nov 4, 2025
    5.0
    I was in there recently and your associate Jessica was fantastic. She helped me with my questions and purchase. Store was clean and in order. Great visit!
  • SA
    Sreeharsha Vardhan Annu
    Nov 2, 2025
    5.0
    Jayden was great in handling my multi-package-one-label issue and helped me with all the questions I had. He showed great empathy in my situation and provided the best possible support!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Haslet offer?

The UPS Store #7629 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.