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Brand Certified

United States Postal Service

2.2
(189 reviews)

Business Details

1502 New Combes Hwy, Harlingen, TX
78550, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1502 New Combes Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1502 New Combes Hwy, Harlingen, TX
78550, United States

Hours

Reviews

2.2
189 reviews
5 stars
49
4 stars
3
3 stars
5
2 stars
7
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers experiencing rudeness and unhelpfulness from staff.

Delivery Issues

Many customers reported problems with package delivery, including missing packages and improper handling.

Phone Accessibility

Customers expressed frustration over the inability to reach the post office by phone, often encountering automated systems without human assistance.

Mixed Experiences

While some customers praised individual employees for their helpfulness, the overall sentiment leaned towards dissatisfaction with service quality.
  • BB
    Brianna
    3 days ago
    1.0
    I had a hard time picking up a package under my boyfriend’s name and the sent me back to line because I needed his ID which I later found in my purse got his package..I asked if it’s heavy because I’m pregnant they lied and said it wasn’t heavy didn’t even offer to help me carry it out when they are about to close.Another thing is the drivers are refusing to bring my packages to the door when I have it set to leave at front door only one mailman in the neighborhood actually takes his job seriously the rest won’t do their jobs good at all.
  • NM
    Norma Martinez
    Feb 17, 2026
    1.0
    I’ve had multiple experiences calling the post office where my call was answered and then immediately hung up. This is extremely disrespectful and unhelpful. I hope they address this soon, as this is a major inconvenience. EMPLOYEES TO BUSY ON THEIR PERSONAL PHONE....
  • PC
    Pedro Cortez
    Feb 17, 2026
    5.0
    We had an excellent experience at this post office. Stephany was extremely attentive, professional, and kind throughout our visit. She patiently answered all of our questions and made sure we clearly understood every step of the process. She also helped us complete our form correctly, which made everything much easier and stress-free. We truly appreciate her outstanding customer service and the positive attitude she showed. Thank you, Stephany, for your help!
  • NC
    Norma Contreras
    Dec 10, 2025
    1.0
    Pésimo servicio no lo recomiendo
  • HM
    Hayden McKone
    Dec 1, 2025
    5.0
    I noticed all the employees were super nice, and that was my experience as well. The inside was nice and clean, and the line moved fast. When there seem to be a backup, somebody else came in to help

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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