Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1502 New Combes Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
184 reviews
5 stars
47
4 stars
3
3 stars
5
2 stars
7
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Delivery Issues
Many customers reported missing packages, delayed deliveries, and poor handling of mail, causing frustration and dissatisfaction.
Communication Problems
Customers expressed difficulty in reaching staff via phone, with many complaints about long wait times and unresponsive service.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment leaned towards dissatisfaction with the service quality.
Environment
The post office environment was described as unwelcoming, with long lines and inadequate staffing contributing to a negative atmosphere.
- SFSam FloresNov 4, 20251.0I've tried calling over and over. I've called different numbers. They make it so difficult to reach someone, almost as if they want us to to give up and not complain! I've had two resent issues with this post office. The one that bugs me the most is my package was shoved in side ways into my mail box damaging the contents inside. The bag/ package was rectangular in shape but was shoved in sideways. I work 6 days a week in Brownsville and don't have time to go in to complain in person. I leave Harlingen at 5am and get home at 7pm. I am very disappointed. I am not blaming everyone at the post office, but the one individual who did this!
- CHCelina HernandezOct 15, 20251.0I had a really bad experience at this post office today. The employee who helped me (Danny) was very rude and unprofessional. I came in with several certified mail items and one express mail package. When I asked if the express would arrive by Friday it is Wednesday, he said “no, Monday.” I asked if I could have a second to check with my boss before sending it, and instead of letting me do that, he told me to move out of the way and started helping the next customer behind me. He then tossed my express mail aside, and it drops a clear plastic stand next to me which hits my leg. That was completely unnecessary and disrespectful. I understand they’re busy, but there’s no reason to treat customers like that or handle mail so carelessly. Really disappointed with the service here. I hope management addresses this issue and ensures customers are treated with respect in the future.
- LSLillian SessomsOct 2, 20255.0Many years have passed since I had problems with mail delivered to other address. But not now. No problem whatsoever. Thank you U.S. mailman for being a great service to this area of seniors. Bless everybody at the Harlingen Post Office.
- AFAnthony FSep 24, 20251.0Multiple packages gone missing through this post office. This place should be looking into.
- TFtimothy ferreraSep 9, 20251.0A package is stuck in transit at this post office. Its been sitting there for days. Literally, the worst post office ever.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1502 New Combes Hwy?
You can send mail and ship packages, obtain money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment online. Limited walk-in hours may be available at select times.
What are the operating hours for the United States Postal Service at New Combes Hwy?
This location is open Monday through Friday from 8:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at the USPS website, then complete your setup in person at the location.
Is there 24/7 access to PO Boxes at this facility?
Most USPS locations offer round-the-clock access to PO Boxes in the lobby, but lobby hours can vary. Check with this Post Office for specific access times.
What nearby businesses can I visit before or after my Post Office visit?
Nearby you can find Chapitas Restaurant for Tex-Mex dining, Dairy Queen for fast food and ice cream, and Queen of Peace Catholic Church for religious services.
Are there automotive services near the Post Office at 1502 New Combes Hwy?
Yes, nearby automotive services include Rite Way Transmission for car repairs, Nars Auto & Detailing, and SuperClean Car Wash for vehicle cleaning needs.
Where can I find lodging close to this USPS location in Harlingen?
Country Side Inn Motel is a nearby hotel offering accommodation options close to the Post Office for visitors needing a stay.
How can the nearby Texas Department of Public Safety assist customers visiting the Post Office?
The Texas Department of Public Safety, located nearby, provides services like driver's licenses and vehicle registrations, which can complement mailing and shipping needs at the Post Office.