United States Postal Service

Reviews

• CJ

  Charles Spurlin Jr

  Feb 6, 2026
  5.0
  I have lived in Harker Heights for three years and have used this location numerous times. I have never witnessed or experienced a negative situation with any of the employees. John, Allen and Ivey have all assisted us on different occasions and have all been helpful, friendly and professional. We have witnessed rude behavior on several occasions but it always came from the customers and was not deserved. These three men are exceptional employees.
• JP

  Jessie Pugh

  Dec 28, 2025
  5.0
  It is great
• AT

  Alena Thomas

  Dec 28, 2025
  5.0
  I visited the store and was greeted upon entry. The staff was helpful and professional. Rebekah assisted with my packages in a kind and courteous manner. I highly recommend.
• CB

  C B1989

  Nov 7, 2025
  5.0
  Huge shoutout to Justin, Ivey and the other gentleman whose name I didn’t get. I had a package that was delayed in transit, then was misrouted to their location which delayed it further. I really needed it before the weekend. Came in around 10am and they were able to find it for me. Justin dug through a box with about 300 packages according to them and found it for me. Again, thank you! -Chief
• MO

  Maybe Or?

  Oct 24, 2025
  1.0
  Just another employment facility for those who think the bare minimum is too much. Continuously since living here for a few years. The one thing that you can absolutely count on is incompetency. And furthermore, if anything is wrong or held up, just remember it's the residents fault. Not the post office or the employees. A good example of a common occurrence (but not limited to). A parcel that you have paid for, and have paid all transportation fees. If they place it into someone else's collective box by failing to accurately match numbers. It is the residence fault. If they put a parcel package that is too big for the residence box, into a collective box and forget to leave the key in the specific residences box, they will view that as the residences fault and leave the res. with the inconvenience and not a drop of resolve will be strived for. Like any adult occupation. The situation should be handled professionally and that individual would have been able to retrieve their property immediately. Since it was the organization's fault. There's nothing immediate about the USPS. And one day I hope to see this federal monopoly disintegrate so that responsible adults may compete for customer satisfaction.

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