The UPS Store

4.8
801 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4207 in Harker Heights offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 2 Blocks West Of Indian Trail On Westbound Service Road..

Details

  • DeliveryNot available

Location

The UPS Store
451-D E Central Texas Expy, Harker Heights, TX
76548, United States

Hours

Reviews

4.8
796 reviews
5 stars
739
4 stars
20
3 stars
5
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Employees, especially Barbara and Rebeka, received high praise for their helpfulness, professionalism, and positive attitudes, contributing to a pleasant experience for customers.

Efficiency

Customers consistently noted the quick and efficient service, even during busy times, allowing them to complete their tasks promptly.

Friendly Atmosphere

The staff's friendliness and willingness to engage with customers created a welcoming environment, making visits enjoyable.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding pricing transparency and inconsistent service from some employees.
  • CM
    C. Moore
    5 days ago
    5.0
    So I was a nervous Nancy walking in to this store needing help. I was needing to ship a vintage domino set made of onyx to a client and didn't know were to start. Rebeka took charge and and the manager Barbara assisted the process. Let me tell you that after using paper to wrap the dominoes then followed up with the bubble wrap and tape it was sealed up so tight! Then I tested it myself by flipping it and dropping them. They bounced yall! I was so impressed 😮! If you need your items packed tight and safe please ask for Rebeka at this UPS store! She will take care of you! Thank you guys! I'll be back Reb!
  • HV
    Heide Vanegas
    Nov 18, 2025
    5.0
    I have been patronizing this store for several years now. The employees, in particular Kim and Bre, are always very helpful. Friendly service is the norm at this store. Thank you to all employees.šŸ‘
  • TP
    Tasha Pearson
    Nov 17, 2025
    5.0
    First time visiting this location and the customer service was exquisite. Dre greeted me as soon as I walked through the door and got right on why I stopped in. He was very personable and efficient. I spent no time in getting my return done. Thank you Dre
  • DD
    Darrell
    Nov 11, 2025
    5.0
    I’ve had the pleasure of being helped by D’Andre several times, and every experience has been top-notch. He is always friendly, professional, and genuinely cares about providing excellent service. You can tell he takes pride in their work and go above and beyond to make sure customers leave happy.
  • SS
    Shannon
    Nov 4, 2025
    1.0
    The woman who checked me out knew NOTHING! I had 2 letters to be sent via USPS and she did not even know that one of the services they provide is that you leave letters to be mailed there and the post office picks them up. She told me - very condescendingly - that maybe I should ā€œput it in a mailboxā€!!! I will not go to this location again.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4207 in Harker Heights offer?

The UPS Store #4207 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access.

What are the operating hours of The UPS Store in Harker Heights?

The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.