Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5709 Broadway Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
240 reviews
5 stars
38
4 stars
5
3 stars
8
2 stars
4
1 star
185
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, particularly from an employee named Gloria, who was described as rude and unprofessional.
Delivery Issues
Customers frequently reported problems with package delivery, including lost mail and packages marked as delivered but not received.
Staff Improvement
Some customers noted improvements in service with newer staff members, contrasting with negative experiences with long-term employees.
Long Wait Times
Many reviews mentioned long wait times and inefficient service, leading to frustration among customers.
- NANeha Aron2 days ago1.0Worst service. The 2 female employees in front were purposefully slow and lazy. There were so many people waiting in line but they cared less. They were rude to many customers How do people like this do in life is beyond me. Never again I am coming here. This place is a joke.
- YLYesenia LealJan 5, 20261.0Office is closed and its 3:22 pm on a Monday Jan 5th, 2026. Not sure why no signs .
- DLDrake LoganDec 27, 20255.0Awesome crew working today, especially 🏆Ms. Von ❤️Went above & beyond to make me feel welcomed to Hurst, & helped me succeed with dropping off many items at once.
- AOAngela OrtizDec 9, 20254.0I posted on this location before. They definitely have improved! I haven’t seen the older lady there anymore that was horrible! The new girls are very nice and fast! I used to go to a further a way location just because of this was a horrible service and they even lost my mail I sent out from here before!
- HLHarold Cabrales LaraNov 22, 20251.0For months now, I’ve been having the same problem with my packages. Boxes that are too big to fit in the mailbox are returned to the office; they can’t even leave them at my apartment door like everyone else does. And when I go to the office, they never give me an answer or any help about it.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 5709 Broadway Ave?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours are available at select times.
What are the business hours of this Post Office?
The Post Office is open from 8:30 AM to 5:00 PM Monday to Friday and closed on Saturdays and Sundays.
Can I rent a PO Box online for this location?
Yes, you can reserve a PO Box online at the USPS website and complete the setup in person at this Post Office.
How can nearby places help me when visiting United States Postal Service at 5709 Broadway Ave?
Nearby places like Kroger supermarket and Print Star Group make it convenient for you to shop or print materials before or after your postal visit.
Are there fitness or wellness options near the Post Office for visitors?
Yes, Planet Fitness gym is nearby if you want to work out before or after handling your postal needs.
Where can I find banking or money transfer services close to this Post Office?
Prosperity Bank, Wells Fargo Advisors, and Western Union are nearby for your financial and money transfer needs.
Is there a pharmacy or convenience store near the United States Postal Service location?
Yes, CVS pharmacy and In N Out Beer and Wine convenience store are close by for quick shopping or prescriptions.
Who can I contact if I need to schedule passport services at this Post Office?
You can schedule an appointment online through the USPS website or call the local phone number +1 817-838-8023 for assistance.