Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5709 Broadway Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
236 reviews
5 stars
37
4 stars
4
3 stars
8
2 stars
4
1 star
183
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, particularly from a staff member named Gloria, who was described as rude and unprofessional.
Delivery Issues
Customers frequently reported problems with mail delivery, including packages marked as delivered but not received, and delays in receiving important items.
Staff Competence
Many reviews indicated a lack of competence among staff, with complaints about incorrect charges, failure to assist customers properly, and overall inefficiency.
Positive Experiences
A few customers mentioned positive interactions with other staff members, such as Sylvia and Elise, who provided helpful and friendly service.
Operational Hours
Customers expressed frustration with inconsistent operational hours and the inability to trust the posted hours.
- HLHarold Cabrales Lara3 days ago1.0For months now, I’ve been having the same problem with my packages. Boxes that are too big to fit in the mailbox are returned to the office; they can’t even leave them at my apartment door like everyone else does. And when I go to the office, they never give me an answer or any help about it.
- ETElizabeth Taylor6 days ago1.0The carrier decided my home was vacant, and cancelled all of my mail. Carrier did not check with leasing office, or leave a notice indicating that there is an issue. I went into the office and nothing was done. Still not receiving my mail
- MBMy BabyNov 3, 20251.0There so mean I told them it emergency only need key new but said no 5 but why woman withe sit there still them no read becuse I’m deaf show note emergency there mail had pay bill new mail box why new for what I’m ready have old but new key mean there open read note becuse im have lot busy with kids pick up new key mail box!!!! Im want reports woman withe I’m arrive 4:59 there no open
- MDMatthew DiazOct 18, 20251.0The mailman did not deliver my package to the correct address. I went to the post office and brought all the information they said a manager would call me still haven’t heard anything. They put my medication in someone else’s mailbox and now I cannot get my medicine and I am out the money that I spent for the medication.
- LCLinzy CabreraOct 7, 20251.0Customer service a joke! Lurial or however you spell her name, was completely rude! This place was a joke! How she still have a job baffles me! I felt so discriminated! She went hide in the back because I refused to let her treat me like that is shocking. I wish this place shut down or replace her. Not this first time I encountered her rudeness but first time to discriminate me.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 5709 Broadway Ave?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours are available at select times.
What are the business hours of this Post Office?
The Post Office is open from 8:30 AM to 5:00 PM Monday to Friday and closed on Saturdays and Sundays.
Can I rent a PO Box online for this location?
Yes, you can reserve a PO Box online at the USPS website and complete the setup in person at this Post Office.
How can nearby places help me when visiting United States Postal Service at 5709 Broadway Ave?
Nearby places like Kroger supermarket and Print Star Group make it convenient for you to shop or print materials before or after your postal visit.
Are there fitness or wellness options near the Post Office for visitors?
Yes, Planet Fitness gym is nearby if you want to work out before or after handling your postal needs.
Where can I find banking or money transfer services close to this Post Office?
Prosperity Bank, Wells Fargo Advisors, and Western Union are nearby for your financial and money transfer needs.
Is there a pharmacy or convenience store near the United States Postal Service location?
Yes, CVS pharmacy and In N Out Beer and Wine convenience store are close by for quick shopping or prescriptions.
Who can I contact if I need to schedule passport services at this Post Office?
You can schedule an appointment online through the USPS website or call the local phone number +1 817-838-8023 for assistance.