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United States Postal Service

1.8
(243 reviews)

Business Details

5709 Broadway Ave, Haltom City, TX
76117, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5709 Broadway Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5709 Broadway Ave, Haltom City, TX
76117, United States

Hours

Reviews

1.8
243 reviews
5 stars
39
4 stars
4
3 stars
8
2 stars
4
1 star
188

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported consistently rude and unhelpful service, particularly from a staff member named Gloria, leading to a negative overall impression.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the handling of their mail.

Staff Competence

Customers noted a lack of professionalism and competence among staff, with several reviews highlighting poor communication and service skills.

Operational Hours

Customers expressed frustration over inconsistent hours of operation, with reports of the office being closed during posted hours.
  • JS
    Jessica Seal
    Jan 29, 2026
    1.0
    The mail boxes where i live are about to fall over and hurt someone. Due to the fact that the bottom has rusted all the way thur. I have tried contacting the post office several times and have had no response. I also have pictures. Do to the severity some of the postman are not delivering the mail in the box and I have to guess when to goto office toget my mail.
  • ND
    nathon drake
    Jan 20, 2026
    1.0
    Dont go here very rude staff. They seem to be on a power trip.
  • RR
    Ridgerunner907
    Jan 16, 2026
    5.0
    What a turnaround IMHO. This post office had a flawless performance in 2025. I don't see that mean woman there anymore. Great job!!!
  • NA
    Neha Aron
    Jan 11, 2026
    1.0
    Worst service. The 2 female employees in front were purposefully slow and lazy. There were so many people waiting in line but they cared less. They were rude to many customers How do people like this do in life is beyond me. Never again I am coming here. This place is a joke.
  • YL
    Yesenia Leal
    Jan 5, 2026
    1.0
    Office is closed and its 3:22 pm on a Monday Jan 5th, 2026. Not sure why no signs .

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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