Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1251 William D Tate Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1251 William D Tate Ave, Grapevine, TX
76051, United States
Hours
Reviews
2.4
280 reviews
5 stars
82
4 stars
11
3 stars
7
2 stars4
1 star
176
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service quality, with some staff being described as friendly and helpful, while others, particularly a staff member named Patricia, received multiple complaints for rudeness and unprofessional behavior.
Package Handling
Numerous reviews highlight issues with package misdelivery, lost packages, and delays in delivery, leading to frustration among customers.
Passport Services
The passport application process has received mixed reviews, with some customers praising the efficiency and kindness of staff, while others reported poor service and lack of knowledge from employees.
Self-Service Issues
The self-service kiosk is frequently reported as being out of order, causing inconvenience for customers.
Overall Experience
Overall, the location has a low rating, with many customers expressing dissatisfaction and suggesting they would prefer to use alternative postal services.
- MMMonicaJan 2, 20265.0Self-service kiosk available
- KRKira RedgraveDec 29, 20251.0Anytime I have something delivered, they never use a package box. Sometimes they don't even leave me a notice, and they never try to leave me a note on my door, I always have to call or go up there, and sometimes I can even get my package for days. Every time I have a package no matter the size, I have the same problem.
- GCGrace CarlinoDec 18, 20251.0The woman in the front Patricia should be ashamed of how she treats the customers. She belittled me even though another gentleman was helping me and was telling customers I’m stupid for not knowing how to address a box properly. She was so incredibly rude that I left in tears. I just wanted to mail my nieces gift for Christmas. I observed her being rude to other people in line but she pointedly and loudly chose to pick me out and shame me. Isn’t she supposed to help, that’s why I came in was to get help mailing a box? Isn’t that her job to just instruct me where to put the address instead of yell at me that I’m wasting their time? She has been equally as horrible in the past at this location, every time I come in I see it. She needs to have a supervisor observe her on a shift and correct this abhorrent verbal abuse. It’s not acceptable USPS!
- RKRyan “AcidWayne” KelleyNov 25, 20251.0Extremely unhelpful
- CYChristianne YoungNov 21, 20251.0Did bother to take my out going mail today. Also tried to call and find out what's going on, and no way to talk to anyone. I got a long recording.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service location at 1251 William D Tate Ave?
This Post Office offers mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, thousands of Post Offices including this one accept first-time passport applications and can also take your passport photo by appointment.
Is an appointment needed for passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
How much does it cost to get a passport photo here?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box online and pick it up at this Post Office?
Yes, you can search and reserve PO Boxes online, then complete the setup in person at the Post Office.
What are the operating hours of this USPS location?
Open Monday to Friday from 9 AM to 7 PM, Saturday 10:30 AM to 1:30 PM, and closed on Sundays.
How can I contact the United States Postal Service at 1251 William D Tate Ave?
You can call the local phone number at +18174889402 or the main USPS number at +18002758777.
Are there nearby restaurants where I can eat before or after visiting the Post Office?
Yes, nearby options include Olive Garden Italian Restaurant, Chick-fil-A, Silver Fox Steakhouse, and In-N-Out Burger, convenient for meals around your visit.
Is there a nearby store where I can buy packing supplies or other goods?
Yes, Thread Visions offers embroidery and craft supplies nearby, and Spectrum Store ® provides mobile phone services close to the Post Office.
What nearby services can assist if I need automotive care while visiting the Post Office?
Firestone Complete Auto Care, Midas, and Cars Key Grapevine are nearby locations offering tire, oil, repair, and locksmith services.