The UPS Store

4.7
288 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4857 in Grapevine offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Academy Sports Facing Ira E Woods (Hwy 26) Across From Sam's/Walmart.

Details

  • DeliveryNot available

Location

The UPS Store
1527 W State Hwy 114, Grapevine, TX
76051, United States

Hours

Reviews

4.7
288 reviews
5 stars
264
4 stars
5
3 stars
1
2 stars
1
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Diana consistently received praise for her exceptional customer service, being described as kind, helpful, and efficient.

Staff Performance

Multiple reviews highlighted the helpfulness and professionalism of staff members like Juan, Max, and Bethany, contributing to a positive customer experience.

Efficiency

Customers noted the quick and efficient service provided, especially during busy times, with many expressing satisfaction with the speed of service.

Notary Services

Diana's notary services were frequently mentioned as being quick, easy, and accommodating, making the process seamless for customers.

Overall Experience

The store was generally regarded as a reliable and friendly location for shipping and printing needs, with many customers expressing a desire to return.
  • JL
    James Lozier
    4 days ago
    5.0
    I was in Grapevine this week for work and had to take care of personal business. Unfortunately for me, I didn’t have access to a printer or copier, or my local notary. Fortunately for me, Bethany at this location was awesome! She made quick work of everything, made sure everything printed correctly, despite multiple paper sizes (legal and standard), kept everything organized (originals vs copies), and did it all very courteously and professionally. Everyone there was great, but Bethany absolutely made my morning easier. Thank you!
  • AH
    Angela Hickey
    Nov 17, 2025
    5.0
    Had to return equipment today. Diana was super nice and helpful. She got the packages sorted out and provided me the information I need to send to the merchant, and she was quick. I was in and out in less than 5 minutes. Thanks!
  • TL
    Trenton Larkin
    Nov 17, 2025
    5.0
    📍 UPS Store 🗓️ 11/09/2025 ⭐️⭐️⭐️⭐️⭐️ (5/5) Small store, but big on friendliness! 📦😊 The staff were incredibly helpful, polite, and made the whole process quick and easy. Even though it’s a smaller location, the customer service more than makes up for it. Fast, efficient, and welcoming — exactly what you want from a UPS stop! 🚚💛
  • HJ
    Humberto Morales Jr.
    Nov 12, 2025
    5.0
    Excellent customer service from Ms. Bethany! I highly recommend visiting this location.
  • BR
    Brittany Razor
    Oct 29, 2025
    5.0
    Bethany did a great job printing off my card stock DIY mask. She was very kind and helpful and made my experience easy breezy lemon squeezy.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Grapevine offer?

The UPS Store #4857 in Grapevine offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.