The UPS Store

4.7
308 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4857 in Grapevine offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Academy Sports Facing Ira E Woods (Hwy 26) Across From Sam's/Walmart.

Details

  • DeliveryNot available

Location

The UPS Store
1527 W State Hwy 114, Grapevine, TX
76051, United States

Hours

Reviews

4.7
308 reviews
5 stars
282
4 stars
7
3 stars
1
2 stars
1
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Diana, for being friendly, helpful, and efficient, making their experiences enjoyable.

Efficiency

Many reviews highlighted the quick service provided by the staff, with customers often being in and out in a matter of minutes.

Professionalism

The staff demonstrated a high level of professionalism, handling various tasks such as notarization and shipping with care and attention to detail.

Positive Atmosphere

The store was noted for its welcoming environment, with multiple customers mentioning the friendly demeanor of the employees.
  • CC
    Cindy Camille
    5 days ago
    5.0
    Love this UPS store! Diana, the store manager was super sweet and helpful. Nicer than any other UPS store location I’ve ever been to. And… they stay open later than any other UPS store in the area (Mon-Fri open 8am-8pm). This will be my new go to UPS store! Thank you so much 👍
  • AR
    Andrew Rigler
    5 days ago
    5.0
    I went in to return an amazon package today. Bethany and Ron were a huge help and made everything easy!
  • AR
    Alejandro Rodriguez
    Dec 23, 2025
    5.0
    Jordan was very courteous as soon as I walk into the establishment, greeted me very professionally and very knowledgeable of what I needed to get done; Happy Holidays to the Ups team.
  • CB
    Carol Burns
    Dec 22, 2025
    5.0
    The best customer service I've seen since I've been in Texas. I would definitely recommend the entire crew here. They helped me out of a challenging situation and made the process stress free. Thank you from a New Jersey/PAnative🤗
  • AG
    Ali Ghandi
    Dec 22, 2025
    5.0
    Diana at the UPS Store is truly wonderful and one of a kind! From the moment I walked in, she greeted me with such genuine kindness and warmth, and she was incredibly patient throughout the entire process. She took the time to explain everything clearly, made sure all my questions were answered, and went above and beyond to be helpful. Customer service like hers is rare, and it genuinely made my day. Thank you so much, Diana for your care and exceptional service!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Grapevine offer?

The UPS Store #4857 in Grapevine offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.