The UPS Store

3.1
123 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6155 in Grapevine offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Of Hall-Johnson & Hwy 121.

Details

  • DeliveryNot available

Location

The UPS Store
2140 Hall-Johnson Rd, Grapevine, TX
76051, United States

Hours

Reviews

3.1
123 reviews
5 stars
59
4 stars
4
3 stars
2
2 stars
5
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported consistently poor customer service, with staff being described as rude, unhelpful, and unprofessional.

Notary Services

Notary services were frequently criticized for being unreliable and inconsistent, with reports of staff confusion and unavailability.

Efficiency

While some customers praised the speed and efficiency of service, others experienced significant delays and issues with package handling.

Store Hours

Numerous complaints were made about the store not adhering to posted hours, including early closures and late openings.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences, highlighting helpful staff and quick service during their visits.
  • JG
    josh g
    Oct 30, 2025
    5.0
    Been going to this location for a few years.. staff is always helpful even if it’s just Amazon returns prepaid label items to ship. No complaints ! Keep it up
  • TK
    terry keller
    Oct 6, 2025
    1.0
    I went to this location to for notary services on the 4th of October. The employee seemed confused about how to notorize some deeds and put some items in the wrong places so he asked his boss if they could use white out. I asked if the county would accept it with whiteout and he assured me they would. It’s now the 6th of October and I’ve been waiting for 2 hours for that specific employee because the two in the store won’t correct the mistake. My advice would be to stay away from this location if you have something important
  • GM
    Gracie Messer
    Aug 12, 2025
    5.0
    Fast and friendly service. Very helpful staff
  • PE
    Preston Edmonds
    Jul 19, 2025
    1.0
    Bunch of high schoolers working here decided they wanted to close early today. Took off on my lunch break to mail a package and fly over here and they said they were logged out and didn’t want to help. Thanks a lot.
  • RP
    R Pachall
    Jun 21, 2025
    5.0
    Notary was SUPER helpful with filling out documents. Even reprinted them for me due to writing the improper date on my end. Very helpful and patient.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6155 in Grapevine offer?

The UPS Store #6155 provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and small business services.

Where is The UPS Store #6155 located?

It is located at 2140 Hall-Johnson Rd, Suite 102, Grapevine, TX 76051.