United States Postal Service

2.7
203 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 802 S Carrier Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
802 S Carrier Pkwy, Grand Prairie, TX
75051, United States

Hours

Reviews

2.7
203 reviews
5 stars
64
4 stars
20
3 stars
8
2 stars
7
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are often described as friendly and helpful, with specific praise for individuals like Gilbert and Irma.

Package Issues

Many customers report lost or delayed packages, with frequent complaints about packages getting stuck at this location.

Service Speed

Customers frequently mention slow service and long wait times, particularly during busy periods.

Mixed Experiences

While some customers have positive experiences, others report rude or unhelpful staff, especially in the passport area.

Facility Condition

The post office is described as needing maintenance and improvements, with some customers noting it appears run down.
  • AM
    angel mendoza
    Nov 3, 2025
    5.0
    Roshanda was very knowledgeable and helpful was able to assist me with shipping my package and went above and beyond. Referred me to a Buisness agent so I could set up recurring pickups for my Buisness.
  • RN
    roxanne nazir
    Oct 17, 2025
    5.0
    Every time I go in here Amy goes above and beyond to help me .She goes out here way to help me with whatever I need help with . She is very patient and kind and I really appreciate her . She always has a great attitude.
  • AV
    Alberto Valenzuela
    Oct 7, 2025
    1.0
    People here are great, my problem is with USPS. I'm paying you for a servicet that you specialize in, and you still want me to pay for insurance to deliver my packages in a safely timely manner FOH!
  • JJ
    Jesus
    Oct 4, 2025
    1.0
    Keep getting lost packages. Says delivered but never happened.
  • AG
    Arnaldo Gonzalez
    Sep 30, 2025
    5.0
    Era mi primera vez no sabia nada. Me atendió un señor excelente y bromista que decía hablar italiano y francés... excelente persona. Muy amable y buen servicio

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.