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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 802 S Carrier Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
802 S Carrier Pkwy, Grand Prairie, TX
75051, United States
Hours
Reviews
2.7
208 reviews
5 stars
65
4 stars
20
3 stars
9
2 stars
7
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of helpful and rude staff, with some employees praised for their friendliness while others are criticized for poor service and condescension.
Package Handling
Numerous complaints about lost or delayed packages, with many customers reporting issues with tracking and delivery.
Wait Times
Customers frequently mention long wait times and slow service, often citing inadequate staffing during busy periods.
Passport Services
The passport application process is criticized for being disorganized, with complaints about staff not accommodating walk-ins and poor customer service.
- CCcarlyg cumareDec 27, 20251.0Me disculpo por no hablar inglés, pero una Morena no me quiso atender porque ella no hablaba español. Le mostré en mi teléfono la traducción de lo que le quería comunicar y no quiso atenderme. Tu trabajo es Atender, hazlo de la mejor manera. No seas Racista
- LMLILO MacNov 26, 20251.0I have been trying to get my mail forwarded. Its been three months. I fill it out online and in person twice. The supervisor is combative with me as if i lied. Tge Office worker himself i filled out the paperwork and gave to him previously. She still telling me it isnt in the system. Also Berkley post office themselves called me and said i have mail on hold to release it. I requested the forwarding 3 times and the post office manager refuses to conduct a formal information and tells me to call consumer business center or something. I told that wont get me my mail. Can you call the post office to follow up and she refused and gave me the number. I called that number a week straight no answer. I am so upset. I am a big blk man and i couldnt continue to hold in my anger so i asked for that number and left. Being a big Black man its so hard to get my poing across cause the want me to act docile then they have no respect. When I talk like my size they intimidated. My mail is still in no mans land and GRAND PRAIRIE supervisors have not done anything on their end to open an inquiry. They basically telling me its not innthe system thats ypur fault. I said I physically filled out the the form innthis post office. She didnt even try to ask the Man to took my paperwork he was right there. He sent me to her cause he remember. I showed her its also on the post office if i filled out the form. So still no investigation and i dont have my mail. CRITICAL MAIL. i can here temporarily to help my ailing 85 yr old father and this is beyond a distater. I asked to please conduct and investigation and she refused over and over blaming me for not being in the system . I am so mad i forgot the Supervisor name short Blk Lady, she was dress like she was a church deaconess and acted very condescending to my concerns. I am still here at the post office filling this out I am so frustrated.
- MMMMNov 25, 20253.0I came to the post office today for my FBI Biometrics . The biometric machine is not working because of some charge issue's staff was helping me and manger was trying to help, and this guy walks from inside say's no hi or try to know the situation!! he asked me what passport was it and says we don't do biometric on passport, and walked away, Well, I have to say He does not seems working to me, I mean , come on I have my DL with me. I went to near by USPS in Mansfield and completed my biometrics.
- APAngel ProsperNov 3, 20255.0Roshanda was very knowledgeable and helpful was able to assist me with shipping my package and went above and beyond. Referred me to a Buisness agent so I could set up recurring pickups for my Buisness.
- RNroxanne nazirOct 17, 20255.0Every time I go in here Amy goes above and beyond to help me .She goes out here way to help me with whatever I need help with . She is very patient and kind and I really appreciate her . She always has a great attitude.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 802 S Carrier Pkwy?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment via the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours for the USPS location at 802 S Carrier Pkwy?
Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I reserve a PO Box online and pick it up at this Post Office?
Yes, you can search and reserve PO Boxes online at the USPS website, then complete your setup in person at this location.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check locally.
How much does it cost to get a passport photo at this Post Office?
The passport photo service costs $15 at USPS.
What nearby health centers can I visit close to the USPS at 802 S Carrier Pkwy?
Nearby you will find Methodist Family Health Center - Central Grand Prairie and Parkland E. Carlyle Smith Jr. Health Center, which offer family practice and medical services.
Are there libraries close to the United States Postal Service at 802 S Carrier Pkwy?
Yes, the Grand Prairie Memorial Library and Grand Prairie Libraries are nearby, great for reading and community resources before or after your postal visit.
What nearby public services and government offices can help me along with USPS services?
The nearby United States Postal Service office and Project Inmigrante ICS offer additional postal and immigration law services close to this location.