The UPS Store

3.4
137 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7163 in Grand Prairie offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Grand Central Crossing.

Details

  • DeliveryNot available

Location

The UPS Store
2860 S State Hwy 161, Grand Prairie, TX
75052, United States

Hours

Reviews

3.4
137 reviews
5 stars
73
4 stars
9
3 stars
1
2 stars
5
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Craig and David providing exceptional service.

Speed and Efficiency

Customers frequently noted the quick service and efficient handling of transactions, often highlighting minimal wait times even during busy periods.

Inconsistency in Service

Some reviews pointed out issues with certain employees being rude or unhelpful, leading to a mixed experience for customers.

Shipping Issues

Several customers reported problems with lost or mishandled packages, raising concerns about the reliability of shipping services at this location.

Pricing Transparency

Customers expressed frustration over unexpected charges for services, particularly regarding printing and packaging, indicating a need for clearer communication about costs.
  • CC
    Cheria
    Nov 14, 2025
    4.0
    Very helpful staff. As I made my work transition they made the process easy. The issues were beyond their control. UPS Store corporate notes you can set up services elsewhere, but the locationw
  • AG
    Amy Gustafson
    Nov 10, 2025
    5.0
    No wait and very helpful.
  • LL
    Lori
    Oct 23, 2025
    5.0
    Great store. Always helpful, always polite and moves the line quickly.
  • SK
    Stefanie Khan
    Oct 20, 2025
    5.0
    The staff was extremely kind, patient and accommodating, despite the long lines today. Thank you for the great customer service.
  • SP
    Sharon Pujol
    Oct 20, 2025
    5.0
    I just got notice from my customer that my painting arrived in San Antonio and perfect condition they were so excited and it seems like they got it a day early so if you're wanting to ship art this is the place to go. Thank you for taking good care of my Art Painting!!

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Grand Prairie provide?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store located in Grand Prairie?

It is located at 2860 S State Hwy 161, Grand Prairie, TX 75052, US.