The UPS Store

4.1
135 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7064 in Grand Prairie offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
2305 W I-20, Grand Prairie, TX
75052, United States

Hours

Reviews

4.1
135 reviews
5 stars
96
4 stars
8
3 stars
4
2 stars
0
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Abbey, Corbin, and Ke for their exceptional service.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about rude service and unprofessional behavior from some employees, leading to a mixed perception of customer service.

Efficiency

Customers appreciated the quick and efficient service, often noting that they were able to complete their transactions in a timely manner.

Pricing Issues

Several customers expressed dissatisfaction with pricing practices, particularly regarding charges for printing Amazon return labels, which they felt were unfair.

Store Environment

The store was generally described as clean and organized, contributing to a pleasant shopping experience.
  • GF
    Gene Free
    Jan 3, 2026
    5.0
    Nice visit, fast efficient!! Good people!
  • LC
    LaShawn Conner
    Dec 29, 2025
    5.0
    This is a follow-up from my previous Review. It just hit me that I forgot to write my name on my package. I called and spoke with Corbin and he pulled it up on the camera and saw that Cinthia placed the label on my package and taped it down for me! I was just trying to get my parents their package and was absent minded! I've never made a mistake like this before. Thank you Corbin for your help!
  • LL
    leonm47
    Dec 24, 2025
    5.0
    The staff at this store is phenomenal. Always friendly professional and ready to assist.
  • DW
    D W
    Nov 28, 2025
    3.0
    Taylor is a phenomenal customer service representative! She was the most helpful in actively trying to assist us finding our lost parcel. Not only did she step in to make sure my problems were addressed. I also took notice to her assisting another customer with Internet connection. Unfortunately we haven’t had the problem resolved and I gave the system a couple of days to update the tracking as the other staff members advised me to do and now the cameras won’t go back far enough to see what happen the day the parcel was brought to the store! Still fighting and will follow up with management Monday
  • NF
    Nancy Fernandez
    Nov 13, 2025
    5.0
    Great customer service Joe is always helpful. He goes out of his way for customer satisfaction. Camilo helped resolve an issue that we were having. Love coming to this location. Always exceeds my expectations.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7064 in Grand Prairie offer?

The UPS Store #7064 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.