FedEx Ship Center

3.6
429 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Grand Prairie, TX when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
2802 Osler Dr, Grand Prairie, TX
75051, United States

Hours

Reviews

3.6
429 reviews
5 stars
221
4 stars
57
3 stars
23
2 stars
21
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and unprofessionalism.

Delivery Issues

Numerous complaints about delivery delays, missed deliveries, and packages being marked as delivered without any attempt made.

Efficiency

Some customers experienced quick service and minimal wait times, while others noted inefficiencies and long waits.

Self-Service Frustrations

Customers expressed frustration with self-service requirements, particularly when assistance was needed but not provided.

Overall Experience

Overall, experiences vary widely, with some customers having positive interactions while others reported significant issues.
  • SB
    Sherri Beagles
    Nov 14, 2025
    5.0
    great customer service
  • BB
    Bclemons08
    Nov 8, 2025
    1.0
    Hands down the most unreliable delivery company I’ve ever dealt with. Every “2-day air” package magically becomes a 4-day ordeal once it lands at their facility. My most recent shipment — my medication, no less — was marked out for delivery before being mysteriously “delayed due to an incorrect address.” Odd, considering my address was perfectly correct on every confirmation email. After multiple calls, I was assured it would arrive by 3 PM. It didn’t. The next day, I had to insist on picking it up myself. For a company handling time-sensitive deliveries, the lack of accuracy, urgency, and accountability is truly impressive — in all the wrong ways.
  • B2
    Bizzy 2021
    Nov 2, 2025
    5.0
    Fast and friendly services
  • AS
    Al Santos
    Oct 31, 2025
    1.0
    this fedex station 2802 Osler Drive Grand Prairie Tx keep sliding the delivery date of fresh 2dozen roses and took 9 days to show out for delivery and not even sure if it will be delivered today. just happy to see it’s in the truck after 9days. will they deliver 2week old roses? let’s roll the dice i’m not holding my breath stay out of the fedex
  • MB
    Mr B
    Oct 25, 2025
    5.0
    I had an amazing experience with Elizabeth and Eric at FedEx! They were both extremely polite, professional, and genuinely helpful. They took the time to answer my questions and made sure everything went smoothly. Even though I only had the chance to meet them, I’m confident that the rest of the team shares the same great attitude and dedication to customer service. It’s always refreshing to meet people who take pride in their work and treat customers with kindness and respect. Highly recommend this FedEx location — excellent service all around!

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Grand Prairie, TX offer?

FedEx Ship Center offers packing supplies, boxes, FedEx expedited, standard, and economy shipping services including FedEx Express, Ground, and Freight shipping.

What are the operating hours for FedEx Ship Center in Grand Prairie?

The FedEx Ship Center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 8:30 AM to 5:00 PM, and closed on Sundays.