United States Postal Service

2.7
40 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 101 N Dean St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
101 N Dean St, Gladewater, TX
75647, United States

Hours

Reviews

2.6
40 reviews
5 stars
14
4 stars
2
3 stars
1
2 stars
2
1 star
21
  • KW
    K W
    Dec 26, 2025
    1.0
    I have had multiple packages delayed by weeks when I've paid for it to be delivered within a few days. Recently, a card took 2 weeks to get across country. I sent it one week before a birthday and it got there the week after the birthday. I don't think these people are taking mail and packages to a hub every day, but rather whenever they feel like it. I will take mail and packages to Longview from now on. So, my latest box across country was sent on 12/16 and paid to arrive by 12/22, still hasn't shown up after 10 days...certainly didn't arrive by Christmas. This place is not worth the effort and expense...they don't deliver on time. Period!
  • JM
    Jason Moss
    Nov 25, 2025
    1.0
    I would give zero stars if I could. This Government run operation that calls themselves a postal service is just a sad gigantic joke. They DO NOT CARE if your package arrives or gets delivered, and the Manager is a terrible excuse of a leader that does not set any positive example for a remote standard in doing their jobs. This place is a disgrace to the USPS and needs to be overhauled and changes made immediately please.
  • SW
    Shannon Weatherby
    Oct 16, 2025
    1.0
    These are the laziest government employees known. I order a package from Amazon twice a month and it's always delivered on time. This time they chose to pawn it off on ups...so now i will get it 5 days late. This is for my job. I'll be lucky if I still have one after this. They need to clean house at this facility.
  • CP
    Chris Penn
    Aug 11, 2025
    1.0
    They can't read address here! Don't think any of them can read
  • AB
    Ashley Bramlett
    Mar 18, 2025
    1.0
    Very unprofessional! On 3/18/25 , I was supposed to have gotten my package 📦. The email said it was delivered,which it was not " to my address" ! Everything on my address is right! The guy with the" tattoos", said to contact them & get another tracking number which made no sense. If it wasn't the right tracking number,It would not have been in town. These USPS drivers are getting in a hurry and throwing packages to other people. They don't care. Not they're money they're losing! It's mine! He said he knew where it was,but supposedly couldn't tell me! If I don't get my package,I will file a complaint & get a court order. That's they're job to deliver us our mail professionally,& they can't even do that! I want my package 📦 or I will take action!! Very unprofessiona!!!!! ( Tattoos aren't either)!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.