United States Postal Service

2.0
82 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 405 N Cypress St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
405 N Cypress St, Gilmer, TX
75644, United States

Hours

Reviews

2.0
82 reviews
5 stars
18
4 stars
2
3 stars
2
2 stars
1
1 star
59
  • EH
    Elaine Housewright
    Dec 11, 2025
    5.0
    The lady was very professional and informative.
  • CW
    Cameron Wise
    Nov 19, 2025
    1.0
    Absolutely horrendous service. No one will answer the phone ever and the people there are miserable.
  • SB
    Scotty Boone
    Oct 14, 2025
    1.0
    Their delivery personal are a joke. Lazy as hell
  • CW
    Chris Watson
    Oct 8, 2025
    1.0
    Stupid robot system. No help.
  • QJ
    Quinton Johnson
    Jul 30, 2025
    1.0
    I just had the worst experience I've ever had mailing something off today and it was completely due to the lack of quality "customer service" that I experienced. This is exactly why people prefer even paying more at UPS or FedEx. At least they train their staff what customer service is and a standard for how to treat people. D'Ann specifically was the one that treated me poorly. She rushed me and made me feel like I was inconveniencing her when I asked her any questions. It was so bad that I took myself out of her line to finish my transactions with Megan, who was kind and understanding. I spent almost $50 at USPS today and walked away so upset at the experience.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.