United States Postal Service

2.0
81 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 405 N Cypress St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
405 N Cypress St, Gilmer, TX
75644, United States

Hours

Reviews

2.0
81 reviews
5 stars
17
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1 star
59
  • CW
    Cameron Wise
    6 days ago
    1.0
    Absolutely horrendous service. No one will answer the phone ever and the people there are miserable.
  • SB
    Scotty Boone
    Oct 14, 2025
    1.0
    Their delivery personal are a joke. Lazy as hell
  • CW
    Chris Watson
    Oct 8, 2025
    1.0
    Stupid robot system. No help.
  • QJ
    Quinton Johnson
    Jul 30, 2025
    1.0
    I just had the worst experience I've ever had mailing something off today and it was completely due to the lack of quality "customer service" that I experienced. This is exactly why people prefer even paying more at UPS or FedEx. At least they train their staff what customer service is and a standard for how to treat people. D'Ann specifically was the one that treated me poorly. She rushed me and made me feel like I was inconveniencing her when I asked her any questions. It was so bad that I took myself out of her line to finish my transactions with Megan, who was kind and understanding. I spent almost $50 at USPS today and walked away so upset at the experience.
  • LS
    Liz Spencer
    Jul 18, 2025
    1.0
    Horrible! Just horrible! Delivers mail when it wants and then marks them as my driveway is not accessible. I have a circle driveway!! So I was lost which part of my driveway they couldn’t get too!! It’s a circle asphalt driveway-Another day of no mail couple weeks ago they did the exactly the something except my driveway wasn’t the issue they just just deliver any mail because the postmaster was make up and switch route. Makes me want to put all my mail on hold and I’ll pick it up my own dang self. USPS I really praised y’all on everything but when I don’t get my mail or not delivering it to me and lying about that’s another level!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.