FedEx Office Print & Ship Center

Reviews

• RF

  Ronald Foerstel

  Apr 16, 2026
  1.0
  Manager and staff very disappointing...Manager wouldn't help me with an online order. I f she can't help with an online order at her store, then what good is she. Good thing there is an Office Depot in that same wolf center, just around the corner. I went there and an Office Depot employee behind the counter helped me to finish my Fed Ex online order. Professionally and graciously. Office Depot does business cards as well. The black Fed EX girl has enough attitude for five people
• MA

  Majed Al-Aseeri

  Apr 4, 2026
  1.0
  Don’t ever get your passport photos or any kind of photos done here. The lady didn’t even tell me When she was going to take the photo or countdown… She didn’t even offer to let me see the photos and just Printed it.. She asked us what we thought, And since we weren’t ready for the photo, we both didn’t like it, but she said that that’s all we can do
• SO

  Sonia Ouelhadj

  Apr 2, 2026
  1.0
  This was one of the worst customer service experiences I’ve had at any FedEx location, and it was entirely due to the manager, Deanna. Deanna was dismissive, uncooperative, and showed no interest in doing her job. Instead of assisting with a straightforward request, she made the situation unnecessarily complicated and offered no real help or solutions. It honestly felt like she was going out of her way to avoid taking responsibility. What’s most concerning is that this behavior is coming from a manager, the person who is supposed to lead by example. There was a complete lack of professionalism, communication, and basic customer care. At no point did she try to resolve the issue or even show minimal effort to assist. I remained polite and patient throughout, but that clearly made no difference. When management operates like this, it reflects very poorly on the entire location. If you expect even average customer service, I strongly suggest going to another FedEx location. This one is not worth the time or frustration.
• ME

  Markensly Etienne

  Apr 2, 2026
  1.0
  What a disgrace of a management team. Deanna, the so-called “manager,” is shockingly unprofessional and blatantly unwilling to do the job she’s paid for. If you value basic courtesy and competence, do yourself a favor—avoid this place, and especially her.
• LR

  Lindsey Robbins

  Mar 28, 2026
  5.0
  I had a great experience here so I am baffled by bad reviews. I wanted to shout out two amazing people: Karen and Dustin. I had already tried to get my print job done using an online company and also a local printer. Both were unable to complete the job for various reasons and I was starting to get very discouraged. Karen spent time on the phone with me telling me exactly what I needed to do to format my documents and how to get them printed correctly. Then the day I had then printed, Dustin helped me with test prints and made sure my copies were going to look nice. He stayed late to get them printed the same day. He answered like A HUNDRED questions and also provided moral support for dealing with the stressful print job. I really appreciate both of them.