Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2300 Scenic Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
448 reviews
5 stars
85
4 stars
24
3 stars
12
2 stars
25
1 star
302
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, leading to negative experiences.
Delivery Issues
Frequent complaints about lost packages, misdelivered mail, and delays in service.
Passport Services
Mixed reviews on passport services; some praised efficiency while others faced significant issues.
Communication Problems
Customers expressed frustration over lack of phone support and unclear service hours.
Parking and Accessibility
Limited parking availability and confusion regarding service lines were common complaints.
- MMMya Martinez1 day ago1.0If I could give 0 stars, I would. I was just in here 2 months ago and the experience wasn’t great but at least what needed to get done eventually got done. Now, I moved just a couple doors over in the same cluster mailbox and the experience was completely different. All my questions were dismissed. The people at the front were extremely rude. They constantly ignored me and talked over me when I was just trying to get clarification on why the process changed. I also work in the leasing office, so I know the experience of everyone that has moved into the community as far as USPS is concerned. It sounded like they were just making stuff up to make it difficult and the two weren’t even on the same page. If you don’t need to come here, save yourself the frustration. USPS you need to do better about running a better store.
- MBM B4 days ago1.0This place has the worst customer service. My package was “undeliverable”. Online it shows it’s at this location. I show up to attempt to pick it up and get told it’s not there. It’s not their problem. It’s another post offices problem.
- JVJuan VillaNov 7, 20251.0Tried doing a walk-in passport appointment. The information on the website does not match with what they expect when you show up. The times are off (3pm-4pm says only, but it's really 2pm-4pm and they have limited slots, also not online). We called and we were told the walk-in passport service includes photo service, so we did not bring a photo (mind you, we called yesterday and then again today before coming in). We show up and are told that was wrong and it was our fault for calling their 800 number. Not sure what else I was supposed to do? There's no way to talk to someone in that building. We followed the instructions on the website. We drove 1 hour to be turned away and drive 1 hour back home. Spectacular waste of time, but pretty much on-par for what I expect from government service.
- MBMelinda BenoitOct 11, 20251.0Why even bother leaving a review. They don’t check these or reach out . I have medication that was delivered but they did not leave the key in my box for me to get it. MEDICATION !! I need!!
- NMNagaraju MunigalaSep 22, 20251.0I would have rated them zero if that option were available. According to their website, they offer walk-in passport appointments from 3:00 to 4:00 PM. This was for my newborn baby. I called at least ten times, but not once was my call answered. So, I made a trip there in the morning to confirm the walk-in timing, and they told me to come between 3:00 and 4:00 PM. I did all this to avoid putting my little one through multiple trips. We arrived at 3:15 PM for the walk-in, only to be told—unexpectedly—that I should have filled out a form at 2:00 PM to confirm the walk-in. Despite multiple requests and explaining that I had come with my newborn, they were extremely rude and refused to accommodate us. The staff were absolutely disrespectful, and I sincerely hope they learn to treat people with more empathy—something they are clearly lacking.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 2300 Scenic Dr?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passport applications and photos, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment made through the online scheduler; some limited walk-in hours may be available.
What are the operating hours of this United States Postal Service location?
Open Monday to Friday from 8:00 AM to 4:30 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve a PO Box online at the USPS website, then complete the setup in person at the Post Office.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this location for specifics.
Where is the United States Postal Service located within Georgetown, TX?
It is located at 2300 Scenic Dr, Georgetown, TX 78626.
Are there any nearby post offices close to the United States Postal Service at 2300 Scenic Dr?
Yes, nearby post offices include Georgetown Post Office and another United States Postal Service location nearby for additional postal services.
What nearby dining options are available near the Post Office at 2300 Scenic Dr?
You can visit Chili's Grill & Bar or It's Just Wings nearby for meals before or after your visit to the Post Office.
Are there any automotive services near the United States Postal Service at 2300 Scenic Dr in Georgetown?
Nearby automotive services include Rock Collision Center, A-1 Air & Automotive, and Mac Haik Lincoln if you need repairs or car maintenance when visiting the area.