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Brand Certified

United States Postal Service

2.1
(462 reviews)

Business Details

2300 Scenic Dr, Georgetown, TX
78626, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2300 Scenic Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2300 Scenic Dr, Georgetown, TX
78626, United States

Hours

Reviews

2.1
462 reviews
5 stars
91
4 stars
25
3 stars
12
2 stars
25
1 star
309

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for professionalism and helpfulness, while others were reported as rude and dismissive.

Efficiency

Many customers noted long wait times and issues with service speed, particularly during busy hours, although some reported quick service during less busy times.

Package Handling

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of mail delivery.

Passport Services

Mixed reviews on passport services, with some customers experiencing efficient processing while others faced confusion and poor communication.

Facility Issues

Customers reported problems with parking availability and the physical condition of the post office, including signage and overall organization.
  • MH
    Martina Hernandez
    2 days ago
    5.0
    Mis 5 estrellas para Juan Rodriguez⭐️⭐️⭐️⭐️⭐️ es la segunda vez que me atendio me ha solucionado dos problemas sobre mi correspondencia excelente persona atención al cliente y es bilingue español y Inglés Gracias también FRED también es bien atento al cliente Gracias
  • RM
    Ray McCall
    6 days ago
    5.0
    The clerks are always professional, courteous and expedient
  • CM
    Carol Medford
    Feb 9, 2026
    5.0
    Our experience has always been great at this post office. I find everyone who works there to be very polite and professional. They seem to have good processes for keeping the lines moving rapidly. They are also very knowledgeable regarding the passport process. They really go the extra mile for seniors.
  • PM
    P Man
    Jan 28, 2026
    5.0
    It's gotta be good for me to give 5 stars. Easy for this location (especially as I compare to other experiences and USPS locations). I've been here several times and the service, attitude, and professionalism have ALWAYS been great. Lines and wait times, with a few exceptions, also very good. My trips have always been for the basics: Stamps, special mailings, packages, etc. I have never used their passport service (if it even exists) and have never picked up a package.Again, no complaints!
  • JJ
    Jude Ann & Joe
    Jan 21, 2026
    1.0
    I would give this post office a - 10 score if possible.The employee that waited on me was so rude, and this is not the first time to interact with him. He tried to PROVE to me that the address I have been using to mail packages to my niece for over 10 years in CT does not exist. I then went out to the digital mailbox after he totally humiliated me in line and was able to pull that address up with no issues. Once I finished my transaction in the lobby, I overheard him telling everyone in line how stupid i was. Yes, they are short staffed, i get it, but a better attitude would go along way. Otherwise, he/they shouldn't be working with the public. I wont go back there. besides GT has long overgrown this only station in town. Round Rock post office has the nicest people working there and they have even told me how many customers travel to their location because of rudeness and long, long, long lines.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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