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Brand Certified

United States Postal Service

2.4
(164 reviews)

Business Details

501 E Oates Rd, Garland, TX
75043, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 501 E Oates Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
501 E Oates Rd, Garland, TX
75043, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

2.4
164 reviews
5 stars
40
4 stars
17
3 stars
6
2 stars
9
1 star
92
  • BS
    bill skeen
    Mar 23, 2026
    5.0
    Friendly employees. Older facility but still very functional.
  • BR
    Brittney Richardson
    Feb 16, 2026
    1.0
    Got here 15 minutes before closing and this location was already closed.
  • JM
    Jenn M
    Dec 14, 2025
    4.0
    This is my favorite USPS location that I have been to here in DFW. There is one lady that is always at the counter. She is amazing and has the best personality and attitude. I have heard folks be so abrupt and rude to her over things that are WAY past her control. She has always smiled politely and finished the transaction. The customer afterwards never paid the price for that. She completely resets for each person. I really appreciate that. The only reason I am rating 4/5 stars is the don't staff the front with enough folks to handle rush lines. Folks definitely aren't watching in the back for her to need assistance up at the counter. She literally has to walk back there and ask for someone to come assist. I have NEVER been inside this location where she isn't the only person working the counter. Doesn't matter how long the line is .... she's the only one there.
  • AK
    Angela Kolter
    Feb 24, 2025
    2.0
    EXTREMELY RUDE staff. One guy told me I should have lied and cheated on the self service kiosk which I didn’t think was funny. I spent almost ten minutes trying to get the kiosk to measure my box. When it finally did said it was too large. He says “I didn’t even know it did that!” Seriously? How about you offer your assistance and train yourself. Then the second employee whom I was avoiding because of the ratings gave me an unbelievably RUDE ATTITUDE about their payment process. Life is too short to deal with these people. DONT TREAT YOUR CUSTOMERS LIKE THEY ARE STUPID. the only reason I gave 2 stars is I am disabled and parking is ample and easy. RUDE STAFF!
  • GD
    Giselle Diaz
    Apr 12, 2018
    1.0
    Worst place ever.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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