Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1000 W Walnut St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.1
217 reviews
5 stars
98
4 stars
11
3 stars
9
2 stars
11
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff varies widely; some employees like Dea and Yuliana received high praise for their helpfulness, while others, such as Bach Tuyet and certain unnamed staff, were criticized for rudeness and unprofessional behavior.
Delivery Issues
Numerous complaints about packages being delivered to the wrong address, lost mail, and poor handling of delivery issues were noted, leading to significant customer frustration.
Passport Services
The passport application process received mixed reviews; while some customers praised the efficiency and friendliness of staff like Dea, others reported confusion and unhelpful service regarding appointments and requirements.
Facility Operations
Customers expressed dissatisfaction with the post office's operational hours, inconsistent service availability, and lack of basic supplies like tape for packages.
Overall Experience
While some customers reported positive experiences and friendly staff, many others highlighted ongoing issues with service quality, leading to a generally negative perception of the location.
- WBWilliam BNov 17, 20254.0always excellent customer service
- SBStorm BNov 1, 20251.0I placed an order on eBay, and the USPS tracking shows "Delivered, In/At Mailbox" on October 25, 2025. However, there is no mailbox at my address, and I still haven't received the package even though it has been a week since the delivery date.
- CHCarlos Avalos HURTADOOct 24, 20255.0Excelente servicio al cliente a comparison del usp..de la buckner..aqui si atienden muy bien no se el nombre de la señora chinita..pero ella atendió muy bien 👍 👏.....🌟 🌟 🌟 🌟 🌟
- MSMangle Swag (SFM)Sep 27, 20251.0Last upfront had the meanest service ever. There is also a review rating at the end of the transaction and she decided to give herself 5 stars. I think that’s illegal, I’m taking this to corporate.
- LTLogan TristanAug 21, 20255.0Did an Ebay return here and the lady working there was very helpful and walked me through what I needed to do.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 1000 W Walnut St?
You can send mail and ship packages, buy money orders, get Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and offers passport photo services. You should complete and print your passport application before visiting.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment through the online scheduler, although limited walk-in hours may be available.
What are the hours of operation for the United States Postal Service at 1000 W Walnut St?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I rent a PO Box at this Post Office and how can I reserve one?
Yes, you can apply for a PO Box online at https://www.usps.com/manage/po-boxes.htm or in person at the Post Office.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this Post Office for specific lobby hours.
What nearby places can I visit before or after my visit to the Post Office at 1000 W Walnut St?
Nearby you can visit Fritzl's Austrian Grill for a meal, explore the Garland Amateur Radio Club, or relax at Inside Beauty Spa and Queen's Vip Spa y Centro de Bienestar.
How can nearby transit or public services help me reach the United States Postal Service on Walnut St?
Nearby public services like the Garland Fire Station and Fire Station landmarks can help orient you to find the Post Office easily in the area.
Are there any nearby educational facilities close to the Post Office where I might visit?
Yes, Freeman Elementary School and Garland Independent School District facilities are nearby if you need to visit or coordinate errands in the area.
Where can I find additional postal services or other Post Office branches near 1000 W Walnut St?
There are nearby postal services such as the United States Postal Service and US Post Office locations close in proximity for your convenience.