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Brand Certified

United States Postal Service

3.1
(226 reviews)

Business Details

1000 W Walnut St, Garland, TX
75040, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1000 W Walnut St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1000 W Walnut St, Garland, TX
75040, United States

Hours

Reviews

3.1
226 reviews
5 stars
104
4 stars
11
3 stars
11
2 stars
11
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Dea received numerous praises for her exceptional customer service, being described as friendly, helpful, and efficient.

Staff Attitude

Several reviews highlighted issues with rude and unhelpful staff, particularly mentioning employees like Bach Tuyet and others who displayed a lack of professionalism.

Delivery Issues

Customers frequently reported problems with package deliveries, including misdeliveries and delays, leading to frustration.

Passport Services

The passport application process received mixed feedback, with some customers appreciating the efficiency while others faced confusion and unhelpful responses.

Operational Challenges

The post office faced criticism for inconsistent hours, lack of supplies like tape, and issues with staff knowledge regarding services.
  • AS
    Ayeyogabandit Smith
    1 day ago
    3.0
    PSA: If you applying for your pass port and wish to do so as a walk in Start lining up at 5am because they only pick four people a day to walk in. You will thank me later
  • CB
    Cathy Becker
    5 days ago
    5.0
    Went in for passport applications and Dea was just wonderful! She made the experience run so smoothly. She was friendly, organized and informative. We can't sing her praises enough, just a great expereince.
  • CC
    Chamoy
    Feb 7, 2026
    5.0
    Thank you so much! Friendliest usps I’ve ever been to, fast shipping and very nice!
  • JP
    Joshua Perry
    Jan 27, 2026
    3.0
    This post office is closed because of the weather. They need to update their information.
  • MR
    Michelle Rentfrow
    Jan 12, 2026
    5.0
    I went for a passport renewal and was helped by Dea. She restored my faith in customer service. She was so kind, respectful, and helpful. I will only use this postal office from now on because of her hospitality. I am glad to live in this community where people take care of each other.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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