FedEx Ship Center

3.4
621 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Garland, TX when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
3242 Herrmann Dr, Garland, TX
75041, United States

Hours

Reviews

3.4
621 reviews
5 stars
300
4 stars
70
3 stars
33
2 stars
28
1 star
190

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised individual staff members for their helpfulness and dedication, many others reported poor service, unprofessional attitudes, and a lack of accountability from staff.

Delivery Issues

Numerous complaints highlighted consistent problems with package delivery, including misdeliveries, delays, and drivers not following delivery instructions.

Facility Conditions

The location received mixed reviews regarding cleanliness and organization, with some customers noting a clean facility while others mentioned long wait times and understaffing.

Positive Experiences

Despite the negative feedback, several customers shared positive experiences, particularly highlighting specific employees who provided exceptional service.

Parking and Accessibility

Customers expressed frustration with parking difficulties, particularly during busy times, which made accessing the facility more challenging.
  • MW
    Matthew Williams
    Oct 29, 2025
    5.0
    The staff went above and beyond to find a package for me that got was lost in limbo in time for me to use it for my inspection at work. The customer service here was excellent!
  • LL
    LISA
    Oct 22, 2025
    3.0
    Parking lot is full & Hermann Dr is full in front of center but pack & ship center is empty. Customers have to park farther away and walk with heavy boxes up the street. Whose cars are these anyways?
  • MM
    Myrical McEntyre-Hinds
    Sep 20, 2025
    1.0
    My package is late but that’s nothing new.
  • MS
    Marcos Serrano
    Sep 10, 2025
    1.0
    They were not helping me with anything
  • AK
    Abdullah Khatib
    Sep 6, 2025
    1.0
    These guys are getting too comfortable/lazy. I feel like the service has gotten worse year after year.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Garland, TX offer?

FedEx Ship Center in Garland provides packing supplies, boxes, and various shipping services including expedited, standard, economy, ground, international, and freight shipping.

What are the operating hours of FedEx Ship Center in Garland, TX?

The center is open Monday to Friday from 8:30 AM to 8:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.