Visit FedEx Ship Center in Garland, TX when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
While some staff members received praise for their helpfulness and friendliness, others were criticized for being unprofessional and unhelpful.
Delivery Issues
Numerous complaints were made regarding late deliveries, misdeliveries, and drivers not following delivery instructions.
Facility Conditions
Customers noted issues with long wait times and understaffing, particularly during busy hours.
Positive Experiences
Several customers highlighted exceptional service from specific employees, indicating that individual staff members can significantly enhance the customer experience.
AA
Angelautopartsmx
5 days ago
5.0
I had a great experience at FedEx. The employee who assisted me provided excellent customer service and took the time to thoroughly help with my inquiry. He was professional, and very knowledgeable. As a business owner, I truly appreciate that level of support. I’m completely satisfied with the service I received. Highly recommend this location!
SR
Steve Rosewitz
Feb 18, 2026
5.0
Always quickly processes my packages, can be busy at times and near closing
TK
The Angel You Know
Feb 4, 2026
5.0
The service is great, there was no line, no wait, there is carts outside just in case you have to many packages or heavy items, they are outside for you to help you bring your packages inside
AK
Abi Kennedy
Jan 10, 2026
5.0
Although Fed Ex did not deliver on time as promised, the package was at this location. We arrived to see if we could pick it up as the recipient was leaving the country that night.
Janice was there to greet us and was a great help! It took them some research and searching, but they found our package.
Thank you Janice!