FedEx Ship Center

3.4
634 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Garland, TX when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
3242 Herrmann Dr, Garland, TX
75041, United States

Hours

Reviews

3.4
634 reviews
5 stars
308
4 stars
70
3 stars
34
2 stars
28
1 star
194

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised individual staff members for their helpfulness and efficiency, many others reported poor service, unhelpful staff, and long wait times.

Delivery Issues

Numerous complaints were made regarding delivery failures, including packages being marked undeliverable, drivers not following instructions, and packages being lost or delayed.

Facility Conditions

Customers noted issues with parking availability and understaffing, leading to long lines and delays in service.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction with specific employees while others reported frustration with the overall service quality.
  • AK
    Abi Kennedy
    2 days ago
    5.0
    Although Fed Ex did not deliver on time as promised, the package was at this location. We arrived to see if we could pick it up as the recipient was leaving the country that night. Janice was there to greet us and was a great help! It took them some research and searching, but they found our package. Thank you Janice!
  • SL
    S.Z. L
    Dec 29, 2025
    1.0
    The drivers at this location didn’t make any serious attempts to deliver my package
  • JS
    Julianna Suniga
    Dec 17, 2025
    1.0
    I do not recommend this place , they had me load up a heavy box probably heavier than me while they just sat there & watched me struggling. Then had me tape up a box I didn’t even open . That they opened (fed ex). Do better .
  • KK
    Kayla
    Dec 17, 2025
    5.0
    Came in to ship a package today. I was met with a lady named Danielle she was very fast friendly and efficient. Everytime I come i will request her. Thank you for turning my bad experience to a good experience.
  • LL
    La
    Dec 9, 2025
    3.0
    Nothing has changed since last review. Parking lot full with no spaces available and only 2customers in the lobby. Employees have taken up all parking spaces in the lot AND on Hermann Dr. Management cannot expect warehouse employees to park in the employee parking lot if management themselves do not. Until then customers will come second

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Garland, TX offer?

FedEx Ship Center in Garland provides packing supplies, boxes, and various shipping services including expedited, standard, economy, ground, international, and freight shipping.

What are the operating hours of FedEx Ship Center in Garland, TX?

The center is open Monday to Friday from 8:30 AM to 8:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.