United States Postal Service

2.6
133 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8055 FM 359 Rd S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8055 FM 359 Rd S, Fulshear, TX
77441, United States

Hours

Reviews

2.6
133 reviews
5 stars
48
4 stars
2
3 stars
2
2 stars
6
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, leading to a negative customer experience.

Package Handling

Frequent complaints about lost or misdelivered packages, indicating a lack of care in handling important mail.

Staff Attitude

Many customers reported feeling disrespected or belittled by employees, contributing to an overall negative perception of the service.

Mixed Experiences

While some customers praised specific employees for their helpfulness, these positive experiences were overshadowed by the overall poor service reported by many.
  • MG
    Michael Gill
    Jan 2, 2026
    1.0
    Package went missing and was shipped back to somewhere in Houston after sending it out to California. Automated customer service leads you nowhere. Don’t waste your time and go to this postal office.
  • PJ
    paola jordi
    Nov 1, 2025
    1.0
    My ID got lost in transit and the employee did not help at all.
  • RR
    Ren
    Oct 27, 2025
    3.0
    I’ve never had issues with my shipping address until recently. Four different times, packages were marked “returned to sender for an invalid address,” even though we receive mail every single day. I visited the post office today to see what was wrong. When I arrived, the staff seemed confused and even asked why the package would be sent back, which is exactly what I was trying to figure out. After confirming my address was valid, the employee then asked me for proof that I lived there, implying that someone like me couldn’t possibly live in this neighborhood. The staff seemed to blame me and requested unnecessary legal documentation. We would not have a key to our mailbox if we did not visit this exact post office. Very disappointing experience.
  • EJ
    Eddie j
    Oct 23, 2025
    1.0
    Worst post office there is. Lady was a jerk the whole time. Her name was Judy. She said never come to my post office without doing things exactly as I say. Don't come here. Felt rude and like a racial issue. The post office in Katy are way nicer and sweeter. They don't treat you wrong like this post office. She did not want to provide me with a receipt for my packages which was probably so I would not do a survey on her
  • FB
    FATMA BAYRAM
    Oct 23, 2025
    1.0
    This low score is due to the extremely rude and inconsiderate female employee.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.