Brand Certified
United States Postal Service
3.2(144 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
8811 Teel Pkwy, Frisco, TX
75036, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8811 Teel Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.2
144 reviews
5 stars
66
4 stars
11
3 stars
4
2 stars
6
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised friendly and helpful service, others reported rude and unprofessional behavior.
Efficiency
Many customers noted long wait times and slow service, with some expressing frustration over delays in package handling.
Cleanliness
Several reviews mentioned the location's cleanliness issues, describing it as dirty and poorly maintained.
Reliability
Customers reported issues with lost packages and incorrect handling, leading to dissatisfaction with the reliability of services.
- SCSarvadaman Chaudhari2 days ago1.0This place is the worst place ever There’s a huge line always whenever I have been there 20 to 30 minutes. .You have to stand in the line Try to avoid going this place .go to Little Elm or Stonebrooke post office ones .Front desk should be sent to training how to talk to people and customer service is terrible .
- JTJuan TapiaFeb 17, 20265.0I have always received a very good service at this location and the personal have a great attitude of service. Thank you to the personal at this location
- LZLily ZFeb 4, 20261.0Been to this location about 5 times now the staff here are not very friendly. You don’t see this kid the service in many places now a day. Customer service is everything now. I guess when it comes to USPS staffs doesn’t care it doesn’t affect their salary
- RBRushana BrightJan 6, 20265.0I visited the USPS office today and I really loved my experience. There was a wonderful gentleman working there — he was very kind, answered all of my questions, helped me with everything, and was incredibly positive. He lifted everyone’s mood. It’s truly inspiring to see someone who genuinely loves their job. Thank you so much for your service. 02062026
- FFFarruFRDec 26, 20251.0I know this review won’t matter as much since this is a government office, but the people that work at this place lack the common understanding or the ability to interpret policy. Wanted to ship a package overseas but Marvin and his coworker insisted that USPS doesn’t ship tech with batteries internationally. I told them that the contents of the package contain a battery installed, not packaged with the device- which is a distinction the USPS has clearly outlined in their guidebook. But you know, you can’t wipe ignorance off incompetent people who can’t be reasoned with. So yeah, if you have a package that you want to have shipped either domestically or internationally that contains a battery, don’t waste your time at this location, go to the Eldorado Pkwy location where they will actually tell you if your item is allowed- per the USPS policy.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 8811 Teel Pkwy?
You can send mail and ship packages, purchase money orders and gift cards, rent Post Office boxes, and apply for U.S. passports.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and offers passport photo services by appointment.
Do I need to schedule an appointment for passport services?
Yes, most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the hours of operation for this Post Office in Frisco, TX?
Monday through Friday, the hours are from 8:30 AM to 5:00 PM. Saturday hours are 9:00 AM to 12:00 PM. The location is closed on Sundays.
How can I get a PO Box at this Post Office?
You can reserve a PO Box online or apply in person by bringing two valid IDs and your completed application.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for exact times.
Are there dining options near the United States Postal Service at 8811 Teel Pkwy?
Yes, nearby dining options include Sushi Bachi Frisco, Fuzzy's Taco Shop, and Little Caesars Pizza, perfect for grabbing a meal before or after your visit.
What services are offered by nearby businesses around this Post Office?
Nearby you can find services such as landscaping by Green Paradise Construction, nursing services at Texas Nursing Services, and home improvement at National Renovation Group.
Are there beauty and wellness locations near the Post Office?
Yes, there are several such as Cleopatra Beauty Lounge, Hair by Shear Chic, and Sugar Coated, ideal for spa and salon needs around your postal visit.
How can I schedule or make appointments for postal services at this location?
You can schedule appointments for services like passports using the online scheduler linked on the USPS website.
Brand Certified Facts from United States Postal Service
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