Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7864 in Frisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Location
Hours
Reviews
4.6
119 reviews
5 stars
104
4 stars1
3 stars
2
2 stars0
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, although there were some reports of rudeness from individual employees.
Service Quality
Feedback varied on service quality, with some customers experiencing delays and issues with shipping, while others reported quick and reliable service.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, particularly regarding print services and shipping costs, with comparisons to competitors highlighting higher charges.
Store Environment
The store was generally described as clean and well-organized, with a welcoming atmosphere, although some customers noted long wait times during busy periods.
Inconsistent Experiences
Customers reported mixed experiences, with some having excellent service while others faced issues with communication and service delivery.
- SSSaiNov 18, 20255.0Excellent customer service. Returns are seamless. It can get really busy here at times but the guy in the front remains super helpful and kind.
- LALiju ANov 6, 20251.0I came here for a color print, but they used low-quality paper. I specifically used their service for a higher-quality print than I can produce at home. I would not recommend this place for print services. Having gotten prints from other UPS, FedEx, and Staples locations, this is by far the worst. They also charge the most, with a $1.99 initial fee plus the cost of the prints, whereas most other UPS stores charge only $0.99. Staples is not only cheaper but also offers significantly better quality.
- VMVeronica MNov 3, 20255.0I had a great experience at this UPS Store. The staff were very helpful and friendly, they helped me through the shipping process. Excellent service, highly recommend this location!
- JAJyotsna AndhavarapuNov 2, 20255.0I had a visit to this UPS store and Vishwa sir attended me finished my return to Amazon . He is so cooperative very friendly and employees they’re so sweet . I had a great experience at this store . Please do visit and have your returns finish quicker .
- TSTharunika SSOct 30, 20253.0Went over there today 10/30/2025 to return a package. The staff are usually very friendly and helpful but the guy who was on shift today was rude and demanded that I only paid by card and not cash because he claimed that there was no change. He had a very unpleasant look on his face and made me pay more than what I owed just cuz he claims to have no change. I request the owner to look into this as I’m truly disappointed with this guy’s attitude.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Frisco?
The UPS Store is open Monday through Friday from 8:30 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Is The UPS Store in Frisco open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 5:00 PM.
What services does The UPS Store offer at 11411 Coit Rd, Frisco?
They provide packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services, among others.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store have special offers or coupons available?
Yes, you can save big with their special offers and coupons available on their website.
What languages are spoken at The UPS Store in Frisco?
They offer services in English, Hindi, Bengali, Telugu, and Spanish.
Where is The UPS Store located in Frisco?
It is located at 11411 Coit Rd, Suite 110, Frisco, TX 75035, USA.
What nearby places can I visit before or after my visit to The UPS Store?
You can visit Blaze Pizza for a meal, Chatime Lexington Village for coffee or bubble tea, and Tom Thumb for grocery shopping, all located near The UPS Store.
Are there nearby fitness centers close to The UPS Store in Frisco?
Yes, BODY20 and Club Pilates, both fitness gyms and studios, are located near The UPS Store for your fitness needs.
Can I get a haircut or nail services near The UPS Store?
Yes, Sport Clips Haircuts of Frisco offers haircuts nearby, and Victory Nail Lounge provides nail and waxing services close to The UPS Store.