Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7263 in Frisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southeast Corner Of Fm 423 And Us Hwy 380.
Details
- DeliveryNot available
Location
Hours
Reviews
4.4
269 reviews
5 stars
222
4 stars3
3 stars
6
2 stars3
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some staff are praised for being friendly and helpful, others are criticized for rudeness and lack of knowledge.
Efficiency
Many customers appreciate the quick service and minimal wait times, although some report issues with package handling and misinformation.
Staff Attitude
Several reviews highlight negative experiences with specific employees, indicating inconsistency in staff attitude and professionalism.
Store Environment
The store is generally described as clean and well-organized, but some customers noted a cold atmosphere and issues with employee morale.
Package Handling
There are multiple complaints about lost packages and poor tracking, leading to frustration among customers.
- TMTaylor McFieldOct 30, 20255.0I cannot say enough about Ryan, the General Manager at The UPS Store. I was extremely concerned about a package, and not only did he jump right in to help me figure out the discrepancy, but he also followed up regularly until it was delivered safely. Ryan is the kind of person who goes above and beyond, showing genuine care for his customers. The world needs more people like him. His leadership, dedication, and kindness make The UPS Store an exceptional place. Thank you, Ryan!
- LYLaura YoungOct 27, 20255.0Very professionally run UPS store. The one in Cross Roads is actually closer, but we drive the extra literal mile for this location. Friendly staff, quick lines (even when busy), and great service. Highly recommended!
- BHBarbara HolbeinOct 23, 20255.0Very friendly & helpful management & staff
- PSpallavi sirivellaOct 21, 20255.0Excellent Service from Ryan! I had a great experience at The UPS Store today. Ryan was extremely helpful, patient, and professional while assisting me with my courier service. He clearly explained the process, helped me package my items safely, and made sure everything was handled quickly and efficiently. It’s rare to find such friendly and knowledgeable customer service—thank you, Ryan, for going above and beyond!
- CPCesar PerezOct 15, 20251.0First time I went to the store was to purchase a return label, the young man told me that UPS no longer does return labels. He recommended me to go to USPS. I did some research and call customer support and found out that UPS does create return labels. Second time I go I am served by another young man who told me again that UPS does not create return labels without sending something first. So, I went to another store and got my return label no sweat 😅 These guys are not informed. I will rather drive to a more knowledgeable store
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Frisco offer?
The UPS Store in Frisco provides packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, and faxing.
What are the store hours for The UPS Store on weekdays?
The store is open Monday through Friday from 8:00 AM to 7:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM.
Are there any special holiday hours or closures for The UPS Store?
The store is closed on certain holidays like November 27, December 25 and 26, December 31, January 1, and January 19. Some holidays have regular hours; it's best to check their website for updates.
What payment methods does The UPS Store accept?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I send or receive mail through a mailbox rental at The UPS Store?
Yes, The UPS Store offers mailbox rental services for mail and packages.
Where is The UPS Store in Frisco located?
It is located at 1525 US Highway 380, Ste 500, Frisco, TX 75033, at the southeast corner of FM 423 and US Hwy 380.
Are there good dining options near The UPS Store for grabbing a meal before or after my visit?
Yes, nearby you can find restaurants like Naf Naf Grill, Chipotle Mexican Grill, Dickey's Barbecue Pit, Torchy's Tacos, IHOP, Bojangles, and Salad and Go for a variety of dining choices.
Where can I find other parcel or shipping service centers near The UPS Store?
Nearby shipping and courier options include FedEx Office Print & Ship Center and Postal Annex, helping provide alternative or complementary services.
Are there convenient places nearby to handle other business or personal needs around The UPS Store?
Yes, local options include Floyd's 99 Barbershop for grooming, Stanton Optical and Today's Vision for eye care, and Building Children & Families Initiative for community services.