The UPS Store

Reviews

• JP

  Jose Baylon (Pillo)

  3 days ago
  1.0
  On Saturday, 11/22/25, we arrived a few minutes before 2:53 PM to get one document printed that also needed to be notarized. It took the worker some time to get the tasks completed. She was able to get this printed for us at 3:01 PM. We asked to get it notarized but were denied due to it being after 3 PM. She then informed us to take it back tomorrow. *update On Sunday, 11/23/25, at approximately 12:45 PM, we returned to get the document notarized. We were informed by the young lady that they don't notarize on Sundays anymore due to the holidays. Poor customer service and lack of structure and organization.
• AS

  Adi S

  Nov 9, 2025
  5.0
  Friendly staff, always willing to help. Handle your needs expeditiously.
• DS

  Daelen Seelye

  Sep 3, 2025
  1.0
  If you don’t want to get scammed on prices, ship your packages literally anywhere else.
• SH

  Sharon Hamill

  Aug 7, 2025
  1.0
  What's wrong with this company. Why would they close on Friday's and Saturday's. These are vital days to be open. Bad decision.
• SS

  Shi

  Jul 21, 2025
  1.0
  If you are a black customer I suggest finding another store to go to. I came in to return two items and when I walked in no one spoke or acknowledged me until I said something , but as soon as persons of different skin color walk in they greeted them warmly . I also had my labels on my phone the lady at the counter tells me I needed to print them off and if she were to do it , it would be 2 dollars and some change but again other persons with different skin color got it done on the house . I’ll never come back to this store … I’ll stick with the one near my house In Frisco they are always pleasant and welcoming no matter what !

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