The UPS Store

3.8
94 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5157 in Frisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Main St & Teel Near Kroger.

Details

  • DeliveryNot available

Location

The UPS Store
3245 Main St, Frisco, TX
75034, United States

Hours

Reviews

3.8
94 reviews
5 stars
62
4 stars
2
3 stars
2
2 stars
1
1 star
27
  • WB
    Wes Brake
    2 days ago
    5.0
    very friendly staff and easy to get things done in a timely manner.
  • GK
    gokul krishna
    6 days ago
    5.0
    The staff is very helpful, fast and friendly.
  • EB
    Evangeline Barton
    Dec 30, 2025
    1.0
    I would give UPS zero stars, as they kept me on hold with 3 different agents for 2 hours including escalation to their non existent manager and the package was not even delivered on the expected delivery date, causing my husband to reschedule his flight. Also, the tracking status showed leaving Ajax at 10am and we only got the package at 6pm. You wonder if Ajax and Whitby are in 2 different provinces and it takes a whole day to drive from Ajax to drop a package at Whitby. Screenshot attached. Useless customer service as they will only give you the status as it shows on tracking and can't do nothing to expedite it. Will never send a package through ups again. Please don't waste your time with UPS.
  • JP
    Jose Baylon (Pillo)
    Nov 22, 2025
    1.0
    On Saturday, 11/22/25, we arrived a few minutes before 2:53 PM to get one document printed that also needed to be notarized. It took the worker some time to get the tasks completed. She was able to get this printed for us at 3:01 PM. We asked to get it notarized but were denied due to it being after 3 PM. She then informed us to take it back tomorrow. *update On Sunday, 11/23/25, at approximately 12:45 PM, we returned to get the document notarized. We were informed by the young lady that they don't notarize on Sundays anymore due to the holidays. Poor customer service and lack of structure and organization.
  • AS
    Adi S
    Nov 9, 2025
    5.0
    Friendly staff, always willing to help. Handle your needs expeditiously.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Frisco offer?

The UPS Store in Frisco provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.