Brand Certified
The UPS Store
3.7(160 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
2831 El Dorado Pkwy, Frisco, TX
75033, United States
Certified by The UPS Store • Mar 01, 2026
(214) 618-3634
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/tx/frisco/2831-el-dorado-pkwy
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5843 in Frisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of El Dorado Pkwy & Hwy 423.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.7
160 reviews
5 stars
100
4 stars
4
3 stars
5
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1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is generally friendly and helpful, with several employees receiving positive mentions for their excellent service, particularly Rosie and Becca.
Inconsistent Experiences
While many customers report positive interactions, there are notable instances of rude or unhelpful behavior from some staff members, particularly Jorge and the manager.
Long Wait Times
Customers frequently mention long lines and wait times, which can lead to discomfort and frustration.
Pricing Concerns
Several reviews express dissatisfaction with the pricing structure, citing high costs for services like printing and packaging.
Mixed Reviews on Efficiency
While some customers praise the quick service, others report slow and inefficient experiences, particularly during busy times.
- ALAlejandro De La LunaFeb 10, 20265.0Been going here for a few years. Rosie is always kind to me and always helps me out with a smile. The long lines are the only issue, it can get a little uncomfortable queuing up.
- HIHi itsmeJan 21, 20261.0Jorge is rude and condescending. While he’s being unhelpful he keeps telling you to “have a nice day” which is plain mockery- given the fact he provided no service at all. Other employees at this location have been professional, which made his behavior stand out even more. He acted as though his UPS name tag gives him special powers or something. Because of this experience, we will be taking our business to a different UPS Store, even if it requires driving farther, to avoid dealing with Jorge again.
- WWWanda WoodworthJan 8, 20265.0The staff are efficient and friendly and provide excellent customer service.
- NVNatarajan VairavanDec 29, 20255.0Always helpful and 3 people are at the counter and very friendly. Excellent service
- BBBo BakerDec 20, 20255.0This UPS is close to my home and the staff is always friendly. The owner was very kind as always and accommodating. They were very busy but he still wished me a Merry Christmas!🎄🎁
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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