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The UPS Store #5843 in Frisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of El Dorado Pkwy & Hwy 423.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Becca, Rosie, and Jorge for their exceptional service.
Mixed Experiences
While some reviews praised the service, others reported negative experiences with certain employees, indicating inconsistency in customer service quality.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing structure, feeling that charges for services like printing and packaging were excessive.
Efficiency
Customers noted that the store is often busy but the staff works hard to manage the flow and provide quick service.
Management Issues
Some reviews mentioned issues with management and specific employees being rude or unhelpful, impacting overall customer satisfaction.
WP
Walker Paul
Nov 25, 2025
5.0
The people are nice and when i got there, there was no line. The service to return a package was very easy
JP
Jose Baylon (Pillo)
Nov 23, 2025
5.0
Great customer service.
JP
Juan Pretorius
Oct 28, 2025
5.0
Friendly staff
BD
Brittany Dalton
Oct 25, 2025
1.0
Door was wide open, sign said open, lady was checking someone out - I walk in to print one thing and get hit with a “ma’am we’re closed, we close at 4” ….at 4:02, with a wide open door and an OPEN sign. Okayyyyy.
BB
Bill Bretches
Oct 22, 2025
5.0
The Associate was incredibly helpful to overcome my issue, needed to merger 3 PDF files into one and email back to me!!!!!!!
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5843 in Frisco offer?
The store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store in Frisco?
Monday through Friday, it is open from 8:30 AM to 7:00 PM; Saturdays from 10:00 AM to 4:00 PM; and Sundays from 11:00 AM to 4:00 PM.
Is The UPS Store #5843 open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM, though holiday hours may vary.
Where is The UPS Store #5843 located in Frisco?
It is located at 2831 El Dorado Pkwy, Suite 103, at the southeast corner of El Dorado Parkway and Hwy 423, Frisco, TX 75033.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get assistance in Spanish at this UPS Store?
Yes, the store provides services in Spanish to assist customers.
Does The UPS Store offer mailbox rentals and business services?
Yes, they offer mailbox rental services along with small business services like shipping, printing, and notary.
Are there any special offers or coupons available at The UPS Store?
Yes, customers can save with special offers and coupons available on their website under 'Do More Spend Less'.
What are some nearby restaurants where I can eat before or after visiting The UPS Store?
Marios Mexican And Salvadoran restaurant and Mexi-Go Restaurant are nearby options for Mexican and Salvadoran cuisine.
What nearby businesses could I visit in conjunction with The UPS Store?
You can visit Atchison Home Inspections for home inspection services, or T-Mobile for mobile phone needs nearby.
Is The UPS Store near any real estate services in Frisco?
Yes, nearby real estate services include Catrina Porter Realty LLC, Collin/Denton/Tarrant County Homes, and Homes on the Lake Realty.